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Treacher1

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Posts posted by Treacher1

  1. Has anyone used the Celebrity one night hotel pre cruise that includes transportation to the pier?  Please advise how it went  - I like having it all prepaid and part of Celebrity package.  My concern is the time of transportation to pier?  Must you sign up when you get to hotel?  Is it hard to get the time you wish?  Just curious how the transportation to pier really works.  Is it a bus and pick up others for other ships?  Any information would be greatly appreciated.  This would be at the Embassy Suites 17th St. in Ft. Lauderdale.  Thanks for your help!

  2. We were disappointed when our Oasis of the Seas cruise was canceled.  The very day this happened we applied for a FULL REFUND.  Only two weeks later we received our monies back for all our shore excursions, drink packages, internet, etc.  We also received our cruise fare, port taxes, and prepaid gratuities.  We were $500 short and realized the only monies we did not get back were for our deposit of $500.  I was under the understanding that IF Royal canceled the cruise FIRST and then I apply for full refund that the deposit would be returned no matter if we had refundable OR non refundable deposit.  Am I correct - should I be getting $500 back for my original deposit?  I was so pleased with timing as many are complaining how long refunds were taking - but still expect another $500 back.  Am I correct? Thank you for your help!!  Much appreciated.

  3. There IS an advantage to completing check in even if you think it will eventually be canceled.  I completed our check in and we received information via email about our cancellation about 3 weeks before the couple who was traveling with us - they did not complete the check in.  So , we got the bad news earlier - so put us more in front of line for refund.

  4. It sounded like they were all finished telling us to get the FCC.  ONLY if you clicked read more - did it mention you could still ask for a refund IF the cruise line cancelled.  Maybe this was my fault (it was) or was this a way to get more people to accept a FCC?  Matters not - all is fair - I think they are trying to be as fair to all of us as possible.  After all, they DO want our business back.  And they know we addicts (cruise addicts) want to get back eventually when all is safe.  Smooth sailing to all. Stay healthy.

  5. Cruise line customer service in the past has been extremely limited for phone advice IF you booked through a travel agent.  We are awaiting our FCC email for a Summit cruise that Celebrity canceled for May 9.  When we get the email and IF we decide to take the 100 per cent refund instead of the FCC for 125 percent - big question is :  will we be able to request full refund on our own or must the travel agent be involved.  Just confused since customer service says go to your travel agent for usual questions or concerns.  Thanks for your advice!

  6. We are booked on a 10 day cruise with Summit - if we apply the FCC to a future 7 day cruise and that 7 day cruise is a lower price  -  do we lose the rest of the FCC - or can we use on yet another future cruise?  Hope that makes sense - and you understand my question?  Or should I just take a cash refund?  Any opinions appreciated.

  7. We are booked on Summit for a 10 day cruise in May.  I really do not wish to cancel, as the itinerary is unique - Newport, Charleston, and Bermuda.  We do have time to make a decision.  My thoughts (merely my thoughts) are that things will be better by then or considerably worse.  Only time will tell.  I called Celebrity and asked if we decide to cancel and take a future cruise voucher - can that be applied to a cruise already booked?  Or must it be used on a new cruise only - she did not know - had to ask a supervisor ; came back and said CAN be used on a future cruise already booked as well up till Jan 1 2022.  Of course in the past I have had different answers from different customer service reps - so hoping this answer is CORRECT.  But, still hoping we will not have to use the Cruise with Confidence policy - prefer to sail in May as planned.

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  8. Just like Labadee, this port of call can be a free day of swimming and lunch with no extra price.  The Coco Beach Club looks amazing, but for those of you who paid the $199 each for the day with infinity pool, food, private beach etc.  Did you think it was worth it?  Any detailed opinions appreciated - and any pics appreciated, as well.  Thanks for your opinions.

  9. So I am ELITED and concierge and expedited.  Doe ELITE and concierge still board before all expedited?  Not sure about order of boarding - like to board early  - seems like an extra day of vacation.  Your pics are excellent - thanks so much for posting all of them - looking forward to more.  Your pics and enthusiasm make me even more excited about our 2021 cruise - which seems so far away!  Enjoy - smooth sailing - look forward to all your future posts!!

     

     

  10. It was easy enough to complete all information for expedited boarding using the Celebrity App.  The strange thing is - it lists MY boarding time as 2:30 and my wife's boarding time at 3:00.  Now that does not make too much sense - we have always boarded Celebrity Summit in Cape Liberty by 11 or 11:30 a.m.  Since we signed up for this expedited boarding - does that mean we CANNOT board till 2:30 and 3:00.  If so, what is the point?  We like to board early - it is like an extra day of vacation.  Please advise if you were able to board in a.m. and a different time than you expedited pass states.  Hoping to board for an early lunch - as we always did sailing on the Summit.  Thanks for any input from someone using the expedited pass on the iPhone.

  11. Booked Edge for a year out from now.  We have opted for Select Dining - how far out will the website allow us to start booking for the various 4 MDR reservations?  Our names are there, but when we go to select restaurant - nothing happens.  Restaurant choices to not appear.   Guess we are trying too early?  Thanks for any information on timing on when this will open - how much time before the cruise is the earliest we can book?

  12. We just recently booked a back to back on the Edge.  I have a few questions and would appreciate a response from anyone who has sailed her and knows the answers.

     

    1.  We are in a Concierge cabin.  Our friends are in a Celebrity Suite.  Even though they have access to Luminae - their desire is to dine with us.  We have selected Select Dining Plus for the first cruise.  Will they be allowed to dine with us in any of the 4 MDR ?  Do you suggest we make reservations before we sail to be sure to get the times we want for the nights we want?  How soon can this be reserved?  We DID book traditional early dining for our second cruise of the back to back.  Our friends will only be on the first cruise.

     

    2.  Do you book entertainment ahead on this ship like Royal Caribbean has you do for Oasis class ships?

     

    3.  Will we be required to exit the ship between sailings?

     

    4.  Will we be invited to attend the embarkation lunch for the second cruise offered for Concierge passengers since we are already on the ship?

     

    Any overall advice about pros or cons of this ship would be greatly appreciated.  Thank you for your time - smooth sailing to all.

     

    Please do not ask why I did not do a search - for some reason I am having difficulty with that feature for some reason on my computer.

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  13. We are sailing Oasis of the Seas out of Cape Liberty on August 1, 2020.  Ports of call include Port Canaveral, Miami, Perfect Day at Coco Cay, and Nassau.  This is an 8 day cruise - all others out of Bayonne all summer seem to be only 7 days and NOT including a stop at Miami.  Does anyone know why this week is different and including Miami?  Is anything going on special in Miami?  It just seems odd, but we selected this date to have one extra day on the Oasis.  

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