Just got back to this thread and, given the description of the various fixes and compensations, I am wondering who decides how to treat guests in these predicaments. Suites go first (although not in this OP's case) and down the line, as has been mentioned in post 36? Or, depends on the mood of the HM or GRM on any given day? Or, if the guests are wearing Dutch orange for the occasion of presenting their problem and thoughts? Mind-boggling!