I've cashed out in the casino on previous cruise-was always easy.
This time I just figured I'd leave the balance on a gift card since I'm paying for a May cruise--worked out very well--I've made a payment today with the refunded gift card.
I had a balance left on a gift card that I used for my on board account, and was told at Guest Services that I would receive a gift card with the balance left.
Our trip ended Sunday--I received the FedEx package today with the refund gift card in it.
Can't beat that!
We will turn Platinum on our May/2020 cruise, and to be quite honest, the other perks are fine. Not worried if we don't get an extra gift, whether it's a lanyard, a thermos, or whatever.