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About Ella2

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  1. Considering what the CEO of Carnival said in his interview with Cruise Critic, I think it's highly unlikely that the ships will be sailing in August. They are basically denying that they even SAID that, when in fact that's what they said they were planning: In early May, the line issued a news release that seemed to detail a return to service on August 1, starting with eight ships out of three ports. In reality, that announcement was more meant to note that additional voyages had been canceled, Donald said -- but that's not how consumers and the media interpreted it. "It wasn't a pronouncement that we were going to come back August 1," he said. "We're waiting to see how things evolve and develop." What made the mistake so insightful is that bookings for those August cruises "went through the roof," Donald said. "They just jumped at that point, showing the pent-up demand there is. … Starting out, it's unlikely that we're going to have a demand challenge whenever we do start sailing again, whether it's August 1, prior to that or later." So if August 1 isn't the official return date, what is? "The world is going to tell us," Donald said. "Destinations are going to open when they decide to open. It's not going to be us telling them. The things that are going to drive that is the citizens' relative appetite for risk and the extent to which they've experience COVID-19. … We'll just have to see where it goes, but the destinations are going to rule the day."
  2. Yes, that is the sending email address. It's just an overactive spam filter from your mail server. No personal information (that they don't already have) is being stolen.
  3. I completely respect that you are being so understanding of your TA! 😊 It IS an extremely crazy time right now. Hopefully the consumer side glitches will get resolved for you.
  4. The consumer site shows the no pricing available info, but the TA site does show pricing and availability (at least on the ones I was looking at). I checked on this yesterday. Have not tried to make any new bookings through the TA site, but it does the pricing. And yes, the TA industry is reeling right now. Try your TA again. He/she may be happy to start getting NEW bookings. Good luck with your plans!
  5. Umm, don't think so. This post is from a cruiser supposed to sail as well. Very different story regarding the cause. It's not "computers out on the ship."
  6. Thanks for this update! I'm sorry for the passengers waiting to embark and all the hassle with the travel plan changes...and and am also going "hmmmm" about not getting the "necessary clearance."
  7. That sounds awful! There's another thread about this that shows police have shown up? Hope you get some answers soon! Here is the other thread:
  8. I watched the video. The ship wasn't named. How do you know this?
  9. Yes, I have not seen any news (nor can I find any on the Princess board) about a delayed embarkation for Royal Princess? Where are we seeing this news? Just echoing your question, hawkeye93...
  10. Just got this regarding cancellation policies. Once Upon a Time was correct. Hi everyone, In light of the ongoing COVID-19 situation, also known as coronavirus, we’re making some temporary changes to our cancellation policy for cruises departing up to May 31, 2020. In addition, we are amending our final payment policy on cruises sailing June 1 through June 30, 2020. We hope these changes will help give your clients peace of mind around final payment decisions and applicable cancellation fees. Please find below the applicable departure dates and changes to our standard policies: Date of Departure* Benefit Apr 3 or earlier Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees Apr 4 – May 31 Cancel by Mar 31 and receive a Future Cruise Credit (FCC) for 100% of cancellation fees Jun 1 – Jun 30 Final payment moves to 60 days prior to sailing *Date of departure is from the start date of your cruise or cruisetour, whichever is earlier. Please note that this applies to new and existing bookings on all cruises and cruisetours, excluding charters, inside final payment for all destinations. Guests who choose to keep their booking as currently scheduled for departures between March 9 and May 31 will receive the following Onboard Credit amounts: $100/$150 AUD per cabin for 3 and 4 day cruises $150/$225 AUD per cabin for 5 day cruises $200/$300 AUD per cabin for 6 day and longer cruises Future Cruise Credits are non-refundable and may be applied to any new or existing booking not yet paid in full on a Princess cruise departing on or before December 31, 2021. Additionally, the Future Cruise Credit does not have to be used on the same product that was cancelled and is non-transferable. To ensure we cover guests who already made final payment, the revised final payment date means no cancellation fees will be assessed until 60-days prior to sailing. Please note that while Future Cruise Credits will automatically be applied each guest’s Captain’s Circle account after they have cancelled, the Future Cruise Credit will not be available instantly and may take up to 10 business days to be processed.
  11. I certainly hope this is correct! I have clients on the 3/29 Grand Princess sailing who definitely do NOT want to go (if she even sails). If you have inside scoop, it's one that I'm happy to hear, for my client's sake.
  12. Boarding the Epic in Barcelona on the 28th! 🙂 1- Yes, your passport and printed boarding pass are what you need. Have the credit card you are using for onboard purchase too in case they need to scan that. 2 - All Norwegian ships are equipped with North American standard, 110 volts AC and standard European 220/230 volts AC outlets. 3 - I use a lanyard. They will not give you anything but they can be purchased on the ship. 4 - Just print your luggage tags on regular paper. I am sure your hotel will help you with the stapler, or the porters at the pier should have something to attach them for you as well. I use clear luggage tag holders that I ordered online a while ago, can't remember where. 5 - There is a thread here about "things you wish you had brought on a cruise"...take a look at that for any ideas of things that may be useful to you. Looking forward to a fabulous cruise for all of us! 😄
  13. Yes. I did the same thing on the Bliss in April with no issue, it was all online.
  14. This thread is from June. Pretty sure the question has already been answered....
  15. Did you go to your personal NCL check-in to see if the offer was there? Have you booked with "VTG" (and yes I know the reference) before? Because the "30 days prior" that they mention in their email offer isn't correct for NCL...it's typically 80 days out. I've been offered the Upgrade Advantage on every sailing at 80 days out...and have been Platinum for the last two sailings. But, I always got the offer even before then. I think it has more to do with the agency you book through if you are not getting an offer now, officially, in an email. But do check to see if it is there and you just weren't notified.
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