kiwimum

9 minutes ago, curlygirlygirl said:

Well fudge, I was hoping to avoid having to pack any!

Pack a few books and leave them so other young travelers can enjoy.   

We used the Port Valet out of Seattle June 25.     Had no issue with our prebooked seats, all 7 passengers.  Our issue is baggage fees.   SIL is active duty military and eligible for free bags on Alaska, plus all tickets were paid for on my Alaska credit card.   This was noted on the request to utilize Port Valet.   We were ultimately charged $280 for bags.   Princess indicated onboard to contact their vendor as it was their decision to charge.   Contacted Seattle Customer Care, not their problem, provided an email address of another party, not their problem contact Bags Inc out of Florida, the actual service provider. All in all this all took place via email with a resolution by Bags Inc to refund our funds.   Everything was resolved within a couple of hours.   Very responsive to emails.  Waiting on the reimbursement check.

Two bags did not make it on to the plane and subsequently delivered at 4:00am 2 days later.  
I would definitely use the service again.  Makes disembarkation a breeze.

Info on transfer from our August reservation:

If you plan to be in London prior to embarkation day and wish to return to the airport for your transfer to the pier, please meet at the airport location below and locate a Princess Representative to confirm your transfer to the pier.   LHR Airport - T2 by Café Nero , T3 by Tourist Services , T4 by WH Smith and T5 by Point South   LGW Airport (North & South Terminals) - Meet by Costa Coffee   Meeting time at both airports: 9:30AM   In case of flight delays, please call the Princess Enroute: 1-800-545-0008   If you cannot locate a Princess Representative at the airport, please call locally at +44 7715 182038   Unused transfers are non-refundable

What ship are you looking at?  We recently sailed on the Discovery on Marina deck, forward, with absolutely no issues.  

50 minutes ago, CynCyn said:

I sat with a future cruise consultant and she quoted me a fare that was $2100 over what I could see online.  Make sure you look before you leap!

Definitely need to check your pricing.  Not the greatest offer.

6 minutes ago, Coral said:

Just wanted to say "Good Luck"! 

It has worked the 2 times I have resorted to Twitter to resolve an issue.

30 minutes ago, kasowell2 said:

Post link please. I’ve been waiting over a month for a refund 

There is no link, Twitter is an app where you need an account.   I created an account to deal with my issue and had a response within a weeks or so.   A month to wait for a refund is minimal.  Usually 2-3 months.

Comment on Twitter.   More responsive than most avenues.

I placed an eligible cruise on hold the day before the email was released.   My CVP needed to cancel the hold booking and rebook to take advantage of the additional OBC.  

My understanding, if you are qualified for the military credit you should have received an email indicating the voyages qualified.  You cannot now apply and hope to receive the double credit.   Not all voyages are indicated as qualifying.  We have many trips booked and  only one shows as qualifying.  

2 hours ago, memoak said:

At the June Discovery Most Traveled lunch the loyalty officer was there but the presentation was done br future cruises. Seemed to be a transition period

The transition took place June 25.   What her new position is was left hanging.    Discovery has 6 Future Cruise staff onboard.

46 minutes ago, RV Queen said:

How do we know what sailings?

There is a link in the email.   Several of our sailings are not listed.  Our January cruise is but the added OBC is for new bookings only.

I checked on a couple of our bookings and they are not listed.  Found this on another site.   

Check your email for the latest from Princess.   Military OBC is doubled for select voyages.    Offer is valid thru July 21.   

Horrendous line last Sunday, disembarked around 9:00am.  Fortunately we booked with Seattle Express and highly recommend.

We sailed on the Discovery last week with 2 teens and an 8 year old.   In the cabin there was a schedule for each child, with their names on,  for the appropriate Club listing activities.  They all thoroughly enjoyed the activities scheduled, coming and going as they pleased.

Transfer them to a Family Trust account.   Works like a charm.

The upgraded bathroom amenities are no longer listed as a benefit.

Not worth worrying about for the bathroom amenities.  If there is something you need, ask your room steward.

3 hours ago, Cancun01 said:

We are onboard the Majestic now…this is also our experience as Elites…no personal size bathroom amenities nor sewing kit etc except the refillable bottles (eww -gross) that I assume everyone gets.  Glad I brought a few travel sizes with me.  I will purchase some more in port. 

Guest Services has the sewing kits.  Just ask.

41 minutes ago, Insomniacs said:

Hi, we are first time cruisers and recently booked an Alaska cruise for September.  We started looking through the excursions and noticed some like the Skagway White Pass Rail excursion is sold out.  I did a quick search and found I can book the train directly on their website online.  I was wondering if I should just book online or if sold out excursions ever get get additional groups and can become available again.  The same applioes for other excursion too.  I notice others are sold out or in low spaces but I can usually find similar tours online.  

Book and early train independently.  We were in Skagway this week and was unable to book independently.  The non-ship train leaves from the center of Skagway, about 1/2 mile walk.

Definitely take the train.   No chance of getting caught in traffic which can be a headache.

Currently on the Discovery, went to dinner in the Skagway dining room tonight after canceling 2 days.   Walked straight to our regular table.   I sooner had we sat down than the Maitre’d stopped by, welcomed us back, thanked us for canceling the nights we missed and went on to indicate which items on tonight’s menu were safe for DS to consume.

Wine situation was another story.   After requesting 3 possible wines of the menu in order of preference, zero luck.   Requested another 2 possible, no luck again.   Went on the app and selected one from the daily menu with success.   Hard copy and app selections do not match.  Another ongoing issue with wine supply on Princess.   We do not have a package.

Dinner was excellent.  Rack of Lamb, Goat cheese soufflé and Beef Wellington.   

We received a card in our cabin with the contact name of an individual to connect with regarding dietary issues.   We are currently on the Discovery and have not eaten in the dining room every night, although we do have a standing reservation for the same table nightly.   I always cancel that nights dining if we decide to  eat elsewhere.   When we return to the dining room after not reviewing the nights menu in advance, staff stops by with appropriate recommendations.   So far they have been spot on, no issues.

On the Medallion app there is a section where you can enter info on dietary concerns.  DS is allergic to all seafood.  Maitre’d visits nightly with menus for following day.   Also in the buffet, a chef is available to point out food items to avoid.   I have noticed items labeled gluten free on the buffet line and in the Pastry area.   You will be taken care of.