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kiwimum

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  • Content Count

    529
  • Joined

About kiwimum

  • Rank
    Cool Cruiser

About Me

  • Location
    USA/NZ
  • Interests
    Travel
  • Favorite Cruise Line(s)
    Princess, Holland America Line
  • Favorite Cruise Destination Or Port of Call
    Barcelona/Madrid, Lisbon

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  1. This is an add-on promotion. No need to refare . I added Gratuity and Beverage package to our existing booking Regal Transatlantic and British Isles in April, 2020 for $30 per day. Fare remained the same, WiFi, specialty dining, wine, airfare Promo and onboard credit still intact. A definite win for us as we do not need to buy water package, coffee cards and usual beverages for our stateroom. Also received a complimentary upgrade from an IF Inside fare to a DB Balcony yesterday. The promo also works to our advantage for our Asia trip in October trip. I
  2. Had diet tonic on our last couple of cruises March - May, Sapphire and Ruby. Came in the bar setup. Switched it for regular tonic.
  3. No USB Portsmouth lamps in our Aloha deck inside last week.
  4. Not true, we have Business Class seats confirmed for an April 8 flight from Rome to San Diego thru Heathrow. We have traveled BA several times, the only time we have paid for a seat assignment was flying economy. Did not get the seats we paid for, ended up with 3 seats each. Fees for seat selection were refunded.
  5. Not true, we have Business Class seats confirmed for an April 8 flight from Rome to San Diego thru Heathrow. We have traveled BA several times, the only time we have paid for a seat assignment was flying economy. Did not get the seats we paid for, ended up with 3 seats each. Fees for seat selection were refunded.
  6. My experience was 10 business days for the refund back to my card.
  7. I have the same issue. Called my TA and was told the refund would be made to the credit card used for payment. Takes Princess 7-14 business days to process the refund.
  8. Send an email to revenuesupportdepartment@princesscruises.com requesting they transfer it to your TA. Reference your booking number, cruise dates and contact number for your TA. Takes anywhere from a few hours to 72 hours to process. Princess will send you an emailing confirming the transfer.
  9. Fishywood, I thought the Promenade Lounge was a Crooners, same vibe. On the 9/23 sailing this is where the solo entertainers were. A pianist drew a large gathering every evening he performed. Nothing remarkable in Wheelhouse until Tempo Quattro, a very talented Serbian quartet embarked in Tahiti. Their first performance was in the Piazza, it was outstanding. I have never seen so many people dancing in the piazza and open space in the 2 areas above as with this group. It was a one night deal as they were moved to the wheelhouse which severely limited dancing and audience. Passengers were hoping they would remain in the piazza as the acoustics and the performance was more impressive.
  10. I would go with the Crown. Just off the Golden after 22 days to New Zealand. We had leaks in our cabin and hallways on Emerald, not as bad a Baja and Caribe. Usual fans running constantly on Lido forward entrance, constantly wet. Foul odors aft, Vista Lounge on regular basis. Promenade deck not as well maintained as other ships. Grease stains on our clothing from utilizing benches on promenade deck. We had an obstructed ocean view where the crew wiped the dripping grease from the winches for tenders on an almost daily basis. Dining room food was uninspiring at best, we switched from traditional dining to horizon court or Crown Grill. Golden is going to P&O in 2020 and appears to already be cutting back. Have cancelled our transit from Sydney to US for next year. Have sailed Crown many times and will continue to do so. Our trip on the Golden affirms our position to not sail on a ship that has been sold or transferred. Do not get me started on the wine situation on the Golden for this voyage as it may have been a one off.
  11. The Golden is on her way to Australia. Arriving in Honolulu as I send. The wine steward at Vines indicated he will get me a copy of the wine list. Will post when I have photos. Tomorrow is Kauai and then Papeete in 7 days.
  12. Griller, Ravenswood, katnook, McPherson’s Shiraz are gone. Conundrum white 2015 is in the mid40’s. Have not seen the new beer list, or evidence of anything new. No packages.
  13. The new wine menu is on the Golden, not impressed. Old favorites gone. No wine packages. Will try and photograph the new menu.
  14. When flying Premium Economy on BA booked thru EZAir we have always been able to select seats well in advance. Flying Rome to San Diego in April 2019 and selected seats as soon as record locator received from Princess.
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