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Everything posted by VMax1700
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Following a "fruity" Let us Know message it is now working again onboard NSDM 😉
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You could not make this up! Today it is not working on the ship. It is linking to the moap page, so nothing!
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The Fleet Report and Daily for Friday May 3rd, 2024
VMax1700 replied to StLouisCruisers's topic in Holland America Line
It was added to the list on the last update. -
The Fleet Report and Daily for Saturday May 4th, 2024
VMax1700 replied to StLouisCruisers's topic in Holland America Line
Good morning from Nieuw Statendam, currently off the south coast of England and sailing towards Rotterdam. Out last day onboard 😭😭- 63 replies
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HAL should be embarrassed with their internet booking process
VMax1700 replied to kirkc's topic in Holland America Line
There is an actual UK website based on UK £ Sterling currency and the protections afforded to those who book travel in the UK. -
I am excited for you! You will enjoy the ship. We only made it to three evening shows, the comedian Dian Cordean, who was good, Flamenco Passion that was below average and'All That' which was singing and dancing and poor. I spent the 45 minutes trying to decide if they were lip synching or not, but lost interest even in that. However, "due to popular demand" they are back tonight. So, what do I know? 🙄😁 The slow boarding was beyond HAL's remit. A protest leading to delays, but poor real time information from Rotterdam cruise terminal staff lead to confusion and delays.
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HAL should be embarrassed with their internet booking process
VMax1700 replied to kirkc's topic in Holland America Line
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🚢 🛳️ 🚢 Bon Voyage to doone & YourWorldWithBill - May 5th 2024 🥂 🥂 🥂
VMax1700 replied to kazu's topic in Holland America Line
Just a fyi as you are heading to northern Europe. No umbellas in verandah stateroom and I didn't see any HAL umbrellas in evidence on a very rainy day. Suggest you bring small telescopic umbrella with you. -
Currently on Nieuw Statendam, which sails to Baltics next week and there are no umbrellas in stateroom and there were none at gangway. Bring your own collapsible one.
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Did you book with a travel agent? Then call them to do it. If you booked directly then it may be a bit more difficult. Although the Southampton office still exists, the numbers for HAL now transfer to a call centre 'out east' and the level of experience is low. When is your cruise and how popular are the excursions? You may have to cancel and rebook. I would not be expecting HAL to automatically do anything. Ofcourse, you could play safe and purchase HIA, rebook the excursions, then cancel the prepaid ones. I don't know if you can cancel wifi online, so you may have to call the call centre anyway.
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The Fleet Report and Daily for Friday May 3rd, 2024
VMax1700 replied to StLouisCruisers's topic in Holland America Line
Good morning from Nieuw Statendam, currently at the northern tip of Bay of Biscay heading towards the English Channel and then Rotterdam. It is a very pleasant spring morning onboard.- 80 replies
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Currently $19 + 18% service charge per person.
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Important information for those boarding Nieuw Statendam soon.....specially for Baltic/ Norway cruises. (Wet weather!) Bring your own umbrellas! There are no umbrellas in closets in verandah rooms and today, even though it was raining when we disembarked to go on our tour, there was no sign of any HAL umbrellas carried by other cruisers. So with my powerful sense of presumption, I guess no umbrellas supplied. Again, bring you own!