Wehwalt
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Westerdam took the wrong route - is this fair compensation ?
Wehwalt replied to peajay's topic in Holland America Line
I'd also like to see a copy of the letter. But it seems like exceptionally generous compensation, given no ports were missed and the weather there is always chancy, you might wind up seeing little but fog. -
Amazon sells "inflatable" bottles but we have found that an empty water bottle works just fine. We also bring along a small kitchen funnel. Keep the bottle in the cabin cooler, and throw out at the end of the cruise.
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Have a HAL complaint? Gary Bembridge has a response
Wehwalt replied to Mary229's topic in Holland America Line
We were on the eastbound transatlantic on the Oosterdam last month. There were very few kids. -
Of course, there's always the Duc de Valmer sparkling wine that typically is given out as prizes, or, as we laughingly call it, "Duke de Puke".
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Our experience was with a Neptune on the Zuiderdam in January was that the Neptune Lounge attendant, after we told him we wanted to switch the sparkling wine for a bottle of Sauvignon Blanc said he would consult with the cellar master. It happened in about a day and there was no problem.
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Well, I really meant days because DW and I are both five star ... I doubt if we will ever be President's Club but the days are what we count now. Points are now meaningless.
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I'm still not clear on the exact sequence of events. On April 23, I went through the Navigator and found that it stated the Crow's Nest would be closed on four nights, the last of which was the 26th. Another individual stated that it had already closed two additional nights, which makes six. When the paper daily program for the 26th came out, there was no mention of a closure (which was supposed to be 4 to 8:30). So I'm guessing five took place. But at least from what I could tell, there were never any more scheduled except for the shortened one on the 26th.
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You'll do it in Key West. They'll set up for it in a lounge and you'll be paraded through by deck, at the end of which you'll get a sticker for your card or a hole punched which will allow you to get off the ship. It's a very minimal procedure. They know who the passengers are already.
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Here are the relevant instructions we received from the travel agent last July. I should note this was a HAL cruise tour off the Noordam and we received six nights credit for the land tour on our HAL accounts.:
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Catching up a bit. As we discussed earlier, the Crow's Nest was to be closed six of the eleven nights. So what did it wind up being? I'm gathering five? Sorry, but we generally only went up there for coffee in the morning. We'd happily take any compensation that's going around to defray our bill of fifty-eight cents, but, like Mary229, don't see why it would be necessary.
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Princess knows as well as we do that at certain ports, especially in Europe, there is duty free after security in the cruise terminal. Last fall in Lisbon on the Regal westbound transatlantic, there was a line twenty people long to check out. My conclusion is that Princess is content to regulate what is consumed in the MDR and prefers not to go overboard trying to regulate what you may consume in your cabin.
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We were on the McKinley Explorer last year on a HAL cruisetour through the travel agent who offers so many of HAL's northbound cruisetours`the last couple of years. On the train, all seats were assigned.
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They had that on the Oosterdam a couple of weeks ago on a day when we had enjoyed real churros in Spain. We nibbled one each and sighed.
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2024 Grand World Voyage with The Inside Cabin
Wehwalt replied to The-Inside-Cabin's topic in Holland America Line
We, first segment guests, got those bags before we disembarked in HNL. Came in handy at the airport when we had a bag over fifty pounds and had to use it. We also got the plate, don't know if you've seen those yet. Smaller than in recent years and without the route map. Just as well, considering. -
It is not every night of the cruise. Looking through the Navigator App, on this 11 night cruise, embarking April 19, the Crows Nest is listed as closing at 4 pm on April 21, 23, 24 and 26, on the last of which it is scheduled to reopen at 8:30. Of course, the listed hours might change, but the Crow's Nest has already been open full time three of the first five nights of the cruise (it is night here now. Or almost).