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About Cruisergal1208

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  1. Join the club of those of us waiting for refunds of cancelled cruises. Patience has paid off for some of us and are receiving refunds very slowly. Can you imagine having a business and then thousands and thousands of clients demanding refunds for non receipt of goods purchased? That is what is happening. I have had 9 weeks of cruises cancelled for 2020 and will most likely loose over $6K due to last minute canceling on our part. This was done at the very beginning of the halt of cruises. I'm still working on getting some sort of compensation for those 2 cruises but don't hold out much luck on it.
  2. Last time there, they had brought in those very nice porta potties, with sinks. They were also building more restrooms to the left of the club house.
  3. This was posted by one of our Travel Agents.
  4. On a happy note, I just received our first refund on our 7 cancelled cruises for 2020. Cancelled on 3/30 for a 5/23 cruise. Have asked for $ refunded and not FCC's. So maybe there is hope for the rest. Thank you MSC for a glimmer of hope.
  5. Just heard that an "adjustment" was made on my request for refund on a cancelled April 18, 2020 cruise and it's taking 75 days. Not sure of 75 days from when!!!! I originally cancelled on 3/13 and was told it would be 60 days for refund. I am definitely not giving MSC any more of my money till I see refunds of over $14K outstanding requests come back to me!!!! Wish you all good luck with getting actual refunds of cash back on your credit card or however you paid. FCC's are worthless to me for the next 2 years.
  6. Gelato is not included in any package on Meraviglia.
  7. Best machines to play.!!!
  8. No, they didn't convey any message directly to us regarding the health form, we chose not to present ourselves at the port and then be denied boarding for not having one. They had issued this restriction/rule just prior to our 3/10 boarding. I don't think loyalty has any sway with MSC at this point. I may take it up with upper management but I'm not holding my breath on any response. We will definitely be considering whether to cruise again at all, much less with MSC. We still have Nov. 2020 & 2021 booked with only deposits at this point and I will not be giving them any more of my money till I see refunds. Plus our travel insurance is usually over $1000 because of our ages. That's not included in the amount I quoted.
  9. Well, we now know that we are out over $5600 for our March10 & 13 Divina cruises. We cancelled on 3/10 and the new assurance policy went into effect on 3/14!! We didn't even try to board since they were asking for medical letter and we were already in Florida to board. We most likely would have been denied boarding, considering hubby's heart and diabetic conditions. Also, we are 78 & 81 so 2 strikes against us. Needless to say, this sure does leave a sour taste for MSC. Hoping for refunds on an April casino cruise and 2 cruises in May that were paid in full.
  10. Yes, Divina is taking crews from the other MSC ships that were anchored off Ocean Cay to Europe. Hope they all will be able to be sent to their home countries from there.
  11. I have been told it's 60 business days from the date the request for refund or FCC was filed. Still waiting on a March 10 & 13 dates filed on 3/10 and an April 18 filed on 3/13.
  12. Crew member on Divina told me yesterday the crews from the other MSC ships at the island have boarded and Divina will return to Europe to help get them back to their home countries. Bunkering at Freeport today then headed to Europe
  13. Some crew did get moved to the guest cabins. MSC is still working with various country's governments to get them to accept their citizens back home. Many places are still in lock down and flights are not going to their home countries. Some lines are using their ships to take the crew to their county. Sad situation for them and their families. They still have to quarantine for 14 days if they can get back into their country.
  14. I have tried to send an email to the "contact us" route and it kept saying it failed to post!!. Not sure if this a glitch in the new site or they have just shut down the email access. We are due FCC's and/or refunds for 7 cancelled cruises for 2020. Waiting game big time.
  15. The island is leased from the Bahamas. Since they are in lockdown, the crew are not allowed to go ashore at the island. Sad! They should be able to enjoy it.
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