Future Cruise Credit

[Cruisevirgin1965]

When we went on the Pearl last December 2010 we paid $250 to be used towards a future cruise. We were told this could be applied to any future cruise no matter how we bought it (through TA, online etc). However, how do we have this money applied? I can't seem to find any paper work for this? Also is this the same as being a latitudes member because we just recieved info saying we are bronze members. And does this entitle us to anything? We are looking at booking another cruise for January 2012.

Thanks!

[Pokeraddict]

The Latitudes so called gift that some folks have rec'd and others haven't can come as a postcard saying congrat's and get $50 off your next cruise or it cna be done just by booking direct with NCL and tell PCC that your Latitudes however it may not be offered for all cruises ie: we didn't get it on Hawaii cruise.

As for the cruise reward you should have rec'd a letter confirming the purchase and if you don't reaclll do you recall getting the OBC of $100 off your acct for the cruise that you purchased it on.

 

In any event if you did purchase NCL would have a record of it so just call them and give them your latitudes number.

 

You can only buy the cruise credit while on board a cruise or through a third party say on cruise critic or ebay.

 

When you book your next cruise tell your PCC that you have cruise reward and they will automatically apply it as towards deposit.

[SeaShark]

When we went on the Pearl last December 2010 we paid $250 to be used towards a future cruise. We were told this could be applied to any future cruise no matter how we bought it (through TA, online etc). However, how do we have this money applied? I can't seem to find any paper work for this? Also is this the same as being a latitudes member because we just recieved info saying we are bronze members. And does this entitle us to anything? We are looking at booking another cruise for January 2012.

Thanks!

 

First, just as an FYI....

 

On these boards, you will want to use the term "Cruise Reward Certificate". NCL does not use the term "Future Cruise Credit". While the programs may be similar, the difference in terminology might confuse some people.

 

 

That aside, these are the Terms and Conditions of the Program. There is a Cruise Consultant onboard each ship to personally assist you and answer any questions associated with this program:

 

NCL's Freestyle Cruise Rewards Terms & Conditions for US and Canada

 

To redeem your Freestyle Cruise Rewards please call your Travel Professional or NCL at 1-866-234-7352. At time of booking, please notify us or your Travel Professional that your Freestyle Cruise Rewards deposit will be applied to the reservation.

 

1. When you charge a $250 Freestyle Cruise Rewards Deposit to your shipboard account, you will receive Cruise Reward credit in USD or CAD based on which office your current cruise was purchased (credit will go in your NCL guest record or NCL Latitudes account); and an instant $100 shipboard credit towards your current cruise.

 

2. Your Freestyle Cruise Rewards Deposit is charged in U.S. dollars. You must be 21 years of age or older to charge a $250 Freestyle Cruise Rewards to your shipboard account.

 

3. A maximum of four (4) Freestyle Cruise Rewards Deposits may be purchased per person.

 

4. Freestyle Cruise Rewards Deposits are refundable only within 30 days of purchase, in the amount paid minus the amount of the instant $100 shipboard credit. A Freestyle Cruise Rewards Deposit can only be applied to a new reservation and otherwise has no cash value and is not redeemable or exchangeable for cash. Cruise Rewards Deposits are transferable at no charge.

 

5. Freestyle Cruise Rewards Deposits are valid for sailings of 6 days or longer.

 

6. Limit one (1) Freestyle Cruise Rewards Deposit may be used per stateroom; and may be used as the full deposit for all staterooms except Specialty Suites, Courtyard Villas and Garden Villas (staterooms requiring enhanced deposit). One (1) Freestyle Cruise Rewards Deposit may be used as a partial deposit towards the full required deposit for Specialty Suites, Courtyard Villas and Garden Villas.

 

7. Freestyle Cruise Rewards Deposits are valid for new reservations made within 4 years from the date of purchase, and become null and void after expiration. Failure to redeem and sail within 4 years will result in forfeiture of Freestyle Cruise Rewards Deposit.

 

8. You must notify NCL or your Travel Professional that a Freestyle Cruise Rewards Deposit will be applied at the time of reservation. No black-out dates will apply. Reservations are subject to availability.

 

9. Freestyle Cruise Rewards Deposits cannot be combined with chartered cruises, employee, friends and family, interline and travel agent rates.

 

10. To cancel a reservation made with a Freestyle Cruise Rewards Deposit, you must submit the cancellation in writing and it must be received by NCL in accordance with NCL cancellation policies and procedures. The Freestyle Cruise Rewards Deposit will be re-issued minus any cancellation fees, but will retain its original expiration date. If you cancel a reservation made with a Freestyle Cruise Rewards Deposit after its expiration date, it will be forfeited. You are expected to have appropriate travel documentation. Cancellations due to lack of appropriate travel documentation (e.g., improper or expired visas or passports, etc.) will incur applicable cancellation fees.

 

11. In addition to these Terms and Conditions, you must comply with the NCL the NCL (Bahamas) Ltd. d/b/a NCL and/or NCL America Inc.'s (together "NCL") Terms and Conditions of the Cruise Brochure and Passenger Ticket Contract.

[/color]

[roger001]

I've never had any issues with using the "whatever we want to call them" credits. When we have booked a cruise even through a TA, NCL has always had a record of the credits and applied them as deposit in full ($250 applied towards the total cruise price). As previously mentioned, you should also have a letter confirming your purchase of the credit. The "latitudes" recognition is somewhat of just a marketing thing. You can look on the NCL web site and see what each level of latitude recognition gives you. At the bronze level, not much. After 5 cruises, you move to silver level and actually get just a bit of on board benefit. Then on up the ladder, with more cruises, the benefits improve more. Here's the link to the NCL page about latitudes program levels.

 

http://www.ncl.com/nclweb/cruiser/cmsPages.html?pageId=LatitudesPromo#tab2