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Bernard vs. Noel Tours


davy jones
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  • 2 weeks later...

My experience, AVOID NOEL AT ALL COSTS!!!

 

He doesn't respond to e-mail once you've send him money. I sent him a deposit and once I did that he stopped e-mailing and won't return my calls. I think I'm out the $46 at this point.

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I booked with Noel Tours also for next week(Monday) with our port on the Jewel of the Seas, and he sent the instructions the same day I made the deposit... however I have been unable to contact them to confirm the dates- several emails and phone calls including a voice mail today.

 

I'm a little concerned as we fly out early Saturday, and I wanted to verify our reservation- but I'll just relax and let the vacation vibe set in and have no worries.

 

I'll update with additional info when we return.

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  • 4 weeks later...
I booked with Noel Tours also for next week(Monday) with our port on the Jewel of the Seas, and he sent the instructions the same day I made the deposit... however I have been unable to contact them to confirm the dates- several emails and phone calls including a voice mail today.

 

I'm a little concerned as we fly out early Saturday, and I wanted to verify our reservation- but I'll just relax and let the vacation vibe set in and have no worries.

 

I'll update with additional info when we return.

 

I had the same response, right after my deposit was made he contacted me. I haven't tried to contact him since because he sent me the instructions, so I can't comment on verifying reservation.

 

If it's any indication of the state of the business, the Noel Tours website has "stepped out for a bit" and the site host is asking for the owner to contact them.

 

 

I just went to the Noel Tours site and didn't encounter a problem.

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  • 1 year later...
I had the same response, right after my deposit was made he contacted me. I haven't tried to contact him since because he sent me the instructions, so I can't comment on verifying reservation.

 

 

 

I just went to the Noel Tours site and didn't encounter a problem.

 

 

We had absolutely no problems and were 100% happy with our experience with the tour. It was a little worrisome to not get the immediate responses we have come to expect from our fast paced lives- but I realized that isn't how the islands work. Also, I don't think they have anyone that sits in an office taking reservations- they do it all so they are busy all the time.

 

Best advice, just plan in advance as best you can. I recommend you take the tour. It was a great way to spend the day.:D

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  • 3 weeks later...

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