Carnival Won't Reply? Group Cruise

[Karried]

I'm trying to organize a Group cruise for approx 20 people. I've sent 4 separate requests in 12 days, no reply. I've called and been on hold and get messages that they are experiencing high call volume. The only thing I can think of is they are dealing with Passport issues? Are they that busy that they don't want $25K worth of business? What is going on?

[LargeCornGyro]

That's why I use a TA.

[shof515]

If you are dialing the main 800 carnival then that is expected. have you tried contacting carnival here:

http://www.carnival.com/BonVoyage/grouprequest.aspx

[nyc12345]

With a group of your size, I would consider working with a TA. I was able to get personalized service from mine and he helped with all the details of the last group that I organized.

[Athankfulheart]

Try this email address groupsales@carnival.com if you haven't already.

I have dealt with Vernisha Williams at this address who helped me to work out a problem that was unrelated to group sales, but her office is actually group sales.

[beachbride09]

Karried - I sent you a friend request. Send me a PM, I can try to help.