skf Posted November 9, 2013 #1 Share Posted November 9, 2013 We have had to file claims twice on our Princess insurance (thru Aon Affinity, Berkley Travel). I am pleased to say that the process was painless (except for getting sick in Panama). In September on a Saturday we had a carryon stolen in Venice, losing car keys, camera, cell phone, & passports. We had to travel by train to Milano & wait til Monday to get emergency replacement passports, & return to Venice to fly out Tuesday. Aon paid all the hotel, meal, & train costs, & 80% of the value of the stolen items. This was only because we could not provide receipts for their purchase, or we might have gotten full value. The only real cost was the passports, which are not covered by the policy. We thank Aon for their quick work, Pete & Steve Link to comment Share on other sites More sharing options...
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