sochie Posted January 29, 2014 #1 Share Posted January 29, 2014 Does anyone have a phone number to be able to get to the resolutions department at RCCL? I have an issue with a gift card/certificate that I would like to discuss with them. Thanks Nancy Link to comment Share on other sites More sharing options...
cruisinfanatic Posted January 29, 2014 #2 Share Posted January 29, 2014 Does anyone have a phone number to be able to get to the resolutions department at RCCL? I have an issue with a gift card/certificate that I would like to discuss with them. Thanks Nancy I think you have to goo through proper channels first to get there Link to comment Share on other sites More sharing options...
molly361 Posted January 29, 2014 #3 Share Posted January 29, 2014 Yes like SeaUs said, you have to go thru the regular customer service or reservation folks to get to that department. Link to comment Share on other sites More sharing options...
woehwdy Posted January 29, 2014 #4 Share Posted January 29, 2014 Did you speak to the gift certificate desk? Link to comment Share on other sites More sharing options...
pcur Posted January 29, 2014 #5 Share Posted January 29, 2014 (edited) The Resolutions Department's phone number is 1-800-205-9812. I have talked with them before, and I was encouraged to call them any time I had a problem. Edited January 29, 2014 by pcur Link to comment Share on other sites More sharing options...
sochie Posted January 30, 2014 Author #6 Share Posted January 30, 2014 Waiting for someone to call me back.... Link to comment Share on other sites More sharing options...
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