Who to call first?

[silkismom]

Anal person that I am, I've been watching our flts for next Fri (UA139 DEN to Narita then ANA to HKG) I wanted to see if they are late, what gate etc. For yesterday's flt it was late getting to Japan and had to land at Haneda because of weather. It doesn't show another flt out of HND until the next morning. It was booked with Choice Air, but since the original DEN/SEA----NRT/HKG was cancelled months ago by UA, I worked with them to use $ & miles to upgrade to Business/first and they booked us on the "dreamliner" nonstop DEN-NRT. (ChoiceAir still shows us on the DEN-SEA flt, which tells you something) If something like that should happen to us, what do you recommend? We have reservations at the Salisbury for that night and the next, then getting on Azamara Journey on 17 Feb.

 

Should I call ChoiceAir & put them back "in the loop" or just work with UA? Help!

[silkismom]

PS we do have insurance, both Azamara & separate insurance with CSA to cover the upgrade air cost.

[6rugrats]

If UA will work directly with you, why would you want to get Choice Air involved?