received a surprise from hal seattle

[kruise54aol.com]

spoke to hal today had made my final paymnt for cruise in september and asked about a credit since price had gone down on cruise, after the csr checked with supervisor was granted a refund whic was much more than i expected and they applied to my ship board credit for cruise i am so happy but now have to call back as i would like paperwork to back this up and i was also informed they will not change my cabin Yippeee some things are right with Hal after all.this made my day.

[doone]

Good for you, that's good news for a change. Enjoy your cruise.

[kruise54aol.com]

thanks, i still have almost 3 months to go but it is ketchup ANTICIPATION!!!!!!its the best i guesss the waiting

[RevNeal]

Where are you going, kruise?

Greg+
[url="http://www.revneal.org/wcaribbcruise.html"]Maasdam: Western Caribbean Cruise Pictures[/url]
[url="http://www.revneal.org/volcruise1.html"]Volendam: Wayfarer Cruise Pictures and Video[/url]
[url="http://www.revneal.org/hawaiicruise/hawaii.html"]Statendam: Hawaii Cruise Pictures and Video[/url]
[url="http://www.revneal.org/alaska03embark.html"]Volendam: Alaska Inside Passage Cruise Pictures[/url]


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Until Departure on the MS Zaandam, Panama Canal
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[kruise54aol.com]

my usual september cruise ALASKA on the STATENDAM again can't wait you would think after cruising so long (since the 1980"s i would be bored but no not me theres a big world to see and people, cultures to meet it keeps me going and also to enjoy life

[dst]

I think that people who pay attention to the details of their cruise and people who make the effort to call someone often get good results. I am getting ready for my 10th cruise and I must say on all, except one, I have either had a payment adjustment, a credit on my shipboard account or a great upgrade.

It just takes initiative and being pleasant to the people you are dealing with. Good for you on saving money, more to spend in other areas [img]http://messages.cruisecritic.com/infopop/emoticons/icon_smile.gif[/img]

Days are always longer when at sea...

[kruise54aol.com]

dst, i agree with you , i called hal and just asked about the cruise price and she proceeded to check att avenues i was so happy and i live in Kingston NY i had never know there were so many Kingston cities happy cruising to you also.

[tomc]

My TA calls HAL on a regular basis to see if there are any price reductions. Frequently, there have been and my final payment keeps going down. She's a doll. And HAL's neat, too.

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