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I was on the NS in May as well, used the laundry service several times and never had an issue. I like my laundry folded as well and that's how it came....sorry you had a problem.

I was told the some thing yesterday when I called to add the gratuities to my Jan 2025 cruise, new bookings only. I don't believe your TA is blowing you off as they would have to re-fare you and book with the going rate to add this promotion to include crew gratuities. To re-fare my cruise, it would cost me $600 (prices have gone up since I booked) more to add the new promotion with crew appreciation, not worth it for me. However, anyone who's cruise stayed the same price or went down, definitely worth re-faring and getting the extra perk......

Depending upon when you booked your cruise and the promotion at that time, your crew appreciation could be included already. However, if they are not included, give HAL or your TA a call. Sometimes to add something like this, they need to re-fare you, then you could end up paying the rate as of today, but then sometimes they can just add them. I am going to see if they can do it for my cruise in Jan since I don't have the crew appreciation on one of my cruises.......

Quick question for the experts who sail to Hawaii from San Diego? I have this cruise on my bucket list and was thinking January would be a good time as we like to get out of the cold weather in the Northeast. BUT how are the seas and weather? Warm enough to sit around the pool, which we always enjoy? If not, what is it like in October? Calmer, warmer?? Many thanks,

I was also on the Jewels of the Baltics this past May, I don't recall any wildlife either. Great cruise, enjoy!!

Interesting comparison, I like it and agree with you....

I have used this automated system a few times and it worked great. HAL has been doing this for a month or so. If you have a gift card, then the agent takes that information from you over the phone.

I normally travel with $50 $1 bills and tip a dollar or two as I go along, not only the bar staff but if I get room service, I tip a few dollars. Like everyone said here, it is a personal preference and the wait staff appreciates it......

For me HAL is what I like. I have been sailing with HAL for well over 40 years and are there things that they did 40 years ago that I miss, you betcha, but I don't dwell on those things they no longer do. Things change, people change, businesses change, nothing stays the same. I have sailed other lines and always come back to HAL feeling like I am back home when I step onboard one of their ships. The Pinnacle Class ships, for me, are a great addition to the fleet, it gives more options for folks. Let's face it, we aren't going to live forever so the cruise lines (all cruise lines, not just HAL) have to change so they can stay "afloat"....😉 If HAL doesn't make you happy, its great that there are so many different cruise lines to chose from, hopefully you find one that works for you. For me, for now I'll stick with HAL. Happy cruising everyone!!!!

Yummy, I love any kind of chocolate, dark, milk, white, bring it on...................

Bon Voyage Father.....

Inside cabins do not have a sofa.....

I have stayed in both these cabins on the Rotterdam, I have no idea what is in that gray area, but I can tell you if you were worried about noise, I have never heard anything, absolutely nothing. As a matter of fact, those are my two cabin go to's when I book the Pinnacle Class ships.....hope this helps.....enjoy the Rotterdam, she's beautiful.

I love the smaller ships of HAL, matter of fact my favorite was the Volendam. However, I have sailed the 3 Pinnacle Class ships and love them for different reasons. Love the Grand Dutch Cafe, Music Walk and Half Moon Bay on the Rotterdam.......Rotterdam remains my favorite ship of the Pinnacle Class ships. I like the open seating for dinner and have enjoyed the flexibility. Our service was excellent and couldn't complain about a thing. I hope you experience the same wonderful service as I did on the Rotterdam this past March.....

Welcome. I have had quad verandah cabins on HAL and there is nothing to be concerned about. There is a couch that opens into a bed and a bed that comes down out of the ceiling, but since there are only the 2 of you, no worries. I have also been on deck 5 midship, LOVE the location, cabin is great, you'll be just fine........