Princess Messenger problems

[AZJerry]

Just off the Ruby where I had a problem with the Android Princess Messenger app. I'd connect to the Ruby's wifi network which wanted me to login to my internet account. I skipped that and created and was able to login to a Messenger account. After several minutes the wifi connection timed out and disconnected, effectively killing the Messenger app. I'd have to go through the whole process again.

 

Was I doing something wrong? Problem with their setup? Or????

[Pam in CA]

If you're in your cabin, try opening the cabin door. It's metallic and often blocks WiFi signals. Propping the door open slightly really helps. Doesn't matter whether you're using Android or iPhone.

[FlyerTalker]

Remember that the "app" is basically a front-end to the ship's onboard website, which you can reach directly as a bookmark/favorite in your browser. No need for the "app".

 

If you are simply losing wifi connectivity, that's a wifi router issue. The cabin areas may have poor coverage and the steel walls and door of your cabin act as a form of Faraday cage to limit signals. Try the hallways or public areas for better wifi reception.

[kdooley]

I used the new App (iPhone) on the EP last month and found that if my phone went off (to sleep) or I left the ship, when I turned it back on, my phone would auto connect to the princess wifi. Every time, the App wanted me to login again, so I started going straight to the browser site that the App opened (as stated above) and I stayed logged in there for the whole cruise. There is a link in the App under the login boxes that took me to the site. I didn't have an Internet package.

[BarbaraP]

Sorry to hijack your thread but does the Ruby have on demand TV yet???