Change in cancellation and final payment dates

[Cruise Junky]

Forgive me if this has been posted already

 

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There will soon be a new cancellation policy at Celebrity Cruises. It’s been several years since the existing policy was implemented and Celebrity Cruises believes the new policy is more closely aligned with industry standards and will be easier for consumers and travel agents to remember.

 

Basically, the new cancellation policy goes from a previous five cancellation timeline tiers to now only three timelines. All are based on the length of the sailing. The new policy also applies to Alaska Cruisetours, holiday sailings and FutureCruises bookings that are made while onboard.

 

The new Celebrity Cruises cancellation policy goes into effect on April 3, 2016. Previous deposited bookings are not affected.

 

According to Celebrity, the cancellation penalties have been consolidated and should be less confusing. For sailings 5-nights or longer, the cancellation period has been changed from 75 days prior-to-sailing to a 90 days prior-to-sailing date. Simply put, your typical 7-night Caribbean cruise will now need to have final payment three months before your cruise. If you need to cancel your reservation and not get hit with a penalty, sailings will finalize 90 days prior with penalties beginning at 89 days prior. Cancel 89 days before departure and you’ll lose your deposit.

 

1-4 Nights (including holiday sailings)

 

75+ No Charges

74-57 Deposit Amount

56-29 50% of total price*

28-15 75% of total price*

14 or Less No refund except for taxes/fees

5 Nights or longer (including holiday sailings & Cruisetours)

 

90+ No Charges

89-57 Deposit Amount

56-29 50% of total price*

28-15 75% of total price*

14 or less No refund except for taxes/fees

Xpedition 3 Nights or longer (including holiday sailings)

 

120+ No Charges

119-89 Deposit Amount

88-43 50% of total price*

42-22 75% of total price*

21 or less No refund except for taxes/fees

[az_tchr]

Presume the second tier is 5-10 or 12 day sailings and the third tier longer. Yes?

[Cruise Junky]

Presume the second tier is 5-10 or 12 day sailings and the third tier longer. Yes?

 

I would assume so. Odd that's missing from the article

[DaisyFire]

I would assume so. Odd that's missing from the article

 

If it came off the Celebrity web site, it's not actually all that odd :)

[Cruise Junky]

If it came off the Celebrity web site, it's not actually all that odd :)

 

Lol - true ;). I got it from a cruise site on Facebook but they probably got it directly from X

[PartyAllDaTyme]

Is it possible the spacing is off? Maybe it should be as follows:

 

1-4 Nights (including holiday sailings)

75+ No Charges

74-57 Deposit Amount

56-29 50% of total price*

28-15 75% of total price*

14 or Less No refund except for taxes/fees

 

5 Nights or longer (including holiday sailings & Cruisetours)

90+ No Charges

89-57 Deposit Amount

56-29 50% of total price*

28-15 75% of total price*

14 or less No refund except for taxes/fees

 

Xpedition 3 Nights or longer (including holiday sailings)

120+ No Charges

119-89 Deposit Amount

88-43 50% of total price*

42-22 75% of total price*

21 or less No refund except for taxes/fees

[Cruise Junky]

Found this straight from the horses mouth

 

http://creative.rccl.com/Sales/Celebrity/General_Info/Flyers/16049647_NEW_CANCELLATION_POLICY.pdf

[Project_gal]

Found this straight from the horses mouth

 

http://creative.rccl.com/Sales/Celebrity/General_Info/Flyers/16049647_NEW_CANCELLATION_POLICY.pdf

 

Could not get the link to work so curious if the new policy was just for USA and Canada or included the rest of the world? The UK, at least, has always had different final payment dates.

[The_Big_M]

I'd expect existing policies in the rest of the world will remain as they are. A number were already tighter.

 

Seems like the tiers are in the original post, the third being Xpedition.

Edited March 11, 2016 by The_Big_M

[PartyAllDaTyme]

I got the PDF to load for me, and it confirms the spacing problem I posted about.

 

BTW, the asterisk is for "taxes, fees and port expenses" being excluded from the calculation of what 50% or 75% of the cruise cost will come to. For example, if the total cost of a cruise were $1000 without the port charges and $1100 with them, you'd get back $600 if you cancelled in the 56-29 day bracket (except Xpedition).

Edited March 11, 2016 by PartyAllDaTyme

[villauk]

Saw this on the Royal board last week. Wondered if X would follow.

 

It'll be interesting to see if the 'deals' start kicking in sooner, or will X now have a buffer between the 90 and 75 day mark?