appleosprey Posted August 27, 2016 #1 Share Posted August 27, 2016 Hi, I bought an unlimited premium non alcoholic package for y 10 night cruise on 9th September. I have just been looking at prices and the price has decreased by $40 and this is inclusive of all taxes etc. How can I get this difference back, will they offer me a credit or can I cancel and repurchase? Will I have to sort this out onboard or will they sort this out for me on the phone? Thanks for your help Link to comment Share on other sites More sharing options...
Wine-O Posted August 27, 2016 #2 Share Posted August 27, 2016 Hi, I bought an unlimited premium non alcoholic package for y 10 night cruise on 9th September. I have just been looking at prices and the price has decreased by $40 and this is inclusive of all taxes etc. How can I get this difference back, will they offer me a credit or can I cancel and repurchase? Will I have to sort this out onboard or will they sort this out for me on the phone? Thanks for your help I would sort it out now - call your Travel Agent or Celebrity and cancel your current package, get a refund, and book at the new price. Link to comment Share on other sites More sharing options...
FLJudi Posted August 27, 2016 #3 Share Posted August 27, 2016 I just called Captains Club today and got reductions on two packages that were now selling for less. Agent just deleted the packages we had and rebooked at new price. Link to comment Share on other sites More sharing options...
SPacificbound Posted August 27, 2016 #4 Share Posted August 27, 2016 Call and ask. :) Link to comment Share on other sites More sharing options...
appleosprey Posted August 27, 2016 Author #5 Share Posted August 27, 2016 Thanks I will give a call on Monday when they are open I didnt realise they had reduced the prices and lucky I checked! Thanks Link to comment Share on other sites More sharing options...
jelayne Posted August 27, 2016 #6 Share Posted August 27, 2016 Go online and cancel and then repurchase. We did that about 2 weeks ago no problem. Link to comment Share on other sites More sharing options...
appleosprey Posted August 27, 2016 Author #7 Share Posted August 27, 2016 Go online and cancel and then repurchase. We did that about 2 weeks ago no problem. I have tried to cancel online but can't figure out where. Link to comment Share on other sites More sharing options...
appleosprey Posted August 27, 2016 Author #8 Share Posted August 27, 2016 Found out how to do it. Just deleted it. Will now repurchase. Thanks! Link to comment Share on other sites More sharing options...
garda Posted August 27, 2016 #9 Share Posted August 27, 2016 Hi, is this a reduction on upgrading to premium? If so, could you please mention the amount? Thanks Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
appleosprey Posted August 27, 2016 Author #10 Share Posted August 27, 2016 Hi, is this a reduction on upgrading to premium? If so, could you please mention the amount?Thanks Sent from my iPad using Forums This was for Premium Non Alcoholic Package. The same package had gone down in price by $40. I finally figured out how to cancel it and repurchased. I'm addicted to Sparkling water so I will get my money's worth :) Link to comment Share on other sites More sharing options...
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