New to Princess - so far so good, not even on board yet!

[Britcruzer15]

Hi

 

Really impressed with Princess Pre-Cruise customer service, firstly Pricing - searching for a 4 berth cabin for peak summer hols 4mths out from cruising is hard enough especially ex UK. so we lucked out when checking princess website as they had a 4 berth inside available, and at half the price RCI or P&O wanted for similar cruises - Booked. all good and really happy.

 

Last week I had a notification that the prices had dropped, so checked again and yes they had but no 4 berth availability! so nothing doing for us. got another price drop mail, and checked again, could not believe that there was a four berth, higher grade and better position than ours. the price had dropped by a third!. So I booked it and then rang to cancel our existing booking and even with losing the deposit, we were in a much better position financially. got the cancellation notice through and it said no charge! - I thought surely some mistake but no - the money is in the bank this morning!.

 

so the cruise is now costing about 30% of what P&O want for the same cruise, same day departure.

 

would never have had this from P&O!,

 

Also have extended family on the cruise and have dealt directly with Princess on the Phone 3 or 4 times, and even got them a very cheap upsell.

 

and to boot due to our P&O cruise history we get Platinum status on Princess!.

 

I must be dreaming

 

Roll on July

[lolane1]

So happy for you. What ship will you be on? It is always thrilling when we save money and get a good deal. Good for you!

[Britcruzer15]

Everyone likes a deal;p, its on Crown to the Med for 14nights. Princess certainly have got the pre-cruise side spot on.

[skynight]

If we were outside of the final payment date we have always been able to cancel and re-book the same cabin at the new fare without loosing the deposit. Something to remember for the future. If inside final payment date things become a little fuzzier.

[Britcruzer15]

ive never had this as an option on P&O - cancel - lose deposit from the day you book! , price drop - tough luck.

 

just check the P&O forum for lots of threads from early bookers!.

 

thrilled with the service and customer led approach from Princess

[Colo Cruiser]

If we were outside of the final payment date we have always been able to cancel and re-book the same cabin at the new fare without loosing the deposit. Something to remember for the future. If inside final payment date things become a little fuzzier.

 

OP is in the UK, they operate by a different set of rules then the US from what I understand.

Glad the OP was able to pull this off.

[Wellybeth]

Welcome to Princess! Congratulations on your price reduction & Platinum status.

 

We're UK based and prior to final payment have successfully re-fared just by calling Princess and asking. No need to cancel & rebook, same cabin - better price. They confirmed price reduction, new balance,etc via email.

 

On this years TA, managed to get a significant price drop without losing included AIBP (though I was prepared to loose it for the savings we'd still have made) - Bonus!! [emoji483][emoji484][emoji898]☕️

 

I personally wouldn't think about it after final payment as I figure that's it, I've paid now and it's time to start the real countdown! I know they might do special deals to fill cabins, so don't even look [emoji85]

 

 

Sent from my iPhone using Forums

[nanabananna]

Glad you and your extended family were able to receive good deal with Princess.

 

Now the fun begins, Planning what to do and what to wear!!

 

Have a wonderful trip.

[riclop]

Enjoy it.

[Britcruzer15]

Welcome to Princess! Congratulations on your price reduction & Platinum status.

 

We're UK based and prior to final payment have successfully re-fared just by calling Princess and asking. No need to cancel & rebook, same cabin - better price. They confirmed price reduction, new balance,etc via email.

 

On this years TA, managed to get a significant price drop without losing included AIBP (though I was prepared to loose it for the savings we'd still have made) - Bonus!! [emoji483][emoji484][emoji898]☕️

 

I personally wouldn't think about it after final payment as I figure that's it, I've paid now and it's time to start the real countdown! I know they might do special deals to fill cabins, so don't even look [emoji85]

 

 

Sent from my iPhone using Forums

 

That is a great deal!

 

so used to the restrictive policies of P&O.

 

Princess have really wowed me - good 1/2pricing, amazing 3/4pricing for peak summer school hols, choose your cabin and dining. if the price drops, thats ok too, cancel and rebook , no loss of deposit. cheap upsell for my in laws inside to prem balcony for £50pp! for a 2wk cruise. cheap kids drinks package!., excursions reserved and paid once on board! Nice ship (ok not the newest but far from the oldest) great med itinery.