mcrcruiser Posted August 15, 2018 #1 Share Posted August 15, 2018 What is the best method for my DH to disembark with his handicap . He can not stand very long before his feet burn & we hear the lines can be very long to clear customs Should we wait on the ship to the very last ? or should we ask customer relations on the ship to have him taken by wheel chair ? He can walk ;but being diabetic he gets foot pain if standing to long . Thank you for your help Link to comment Share on other sites More sharing options...
Zyzygy Posted August 15, 2018 #2 Share Posted August 15, 2018 I also have peripheral neuropathy. I either walk with a cane or use a portable electric scooter. When someone is visibly disabled, as I am, I have been directed to an expedited customs line when leaving the ship early. I am confident that someone could go to the expedited line upon request, if their disability were not readily apparent. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted August 15, 2018 #3 Share Posted August 15, 2018 Our TA arranges for me to use a wheelchair for embarkation and disembarkation days. Lines on both days can be very long. On the ship, I have pre-arranged the rental of a Rollator. Link to comment Share on other sites More sharing options...
Rare POA1 Posted August 15, 2018 #4 Share Posted August 15, 2018 If you are travelling on passports, use the US Customs Service Mobile Passport app. It has a separate line. Every time we've used it, it's saved well over 20 minutes. You could also apply for Global Entry, but the app is free. Link to comment Share on other sites More sharing options...
joekerstef Posted August 15, 2018 #5 Share Posted August 15, 2018 I thought when I was there in May that Global Entry and handicapped had one fairly short combined line at disembarkation. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted August 15, 2018 #6 Share Posted August 15, 2018 Since I use a wheelchair -- I am always taken to a special line and moved to the front. They need to get me outside to the taxi stand as fast as possible as they need the wheelchairs back on the ship to get more handicapped people off. Link to comment Share on other sites More sharing options...
mcrcruiser Posted August 15, 2018 Author #7 Share Posted August 15, 2018 Since I use a wheelchair -- I am always taken to a special line and moved to the front.They need to get me outside to the taxi stand as fast as possible as they need the wheelchairs back on the ship to get more handicapped people off. Thanks. For your post . Getting a wheel chair for both embarcationk& the debarcation process is a great relief Link to comment Share on other sites More sharing options...
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