cruzin_ga_gal Posted October 20, 2018 #1 Share Posted October 20, 2018 I just cancelled two back2back cruises with Royal Caribbean. I was told when booking that the single supplement would be added. When I got the booking confirmation, the single supplement was listed but with a $0 dollar amount. When I called, I was told that it was added to the original price. I went on line and mock booked for 2 people. The rate was actually less than the amount that was to be my single fare before any discounts, BOGO 60% and CAS. I tried to explain that I was actually paying more for 2 people (less the port charges) than if 2 were going. Does RCCL manipulate the charges to make it seem that you are getting a bargain? No one could explain why this was happening. Has anyone else had this problem? Link to comment Share on other sites More sharing options...
MaritimeR&R Posted October 20, 2018 #2 Share Posted October 20, 2018 (edited) Are you speakng of the reduced solo supplement given to D+ with 340 or more loyalty points? If so, it usually appears as 0 with the rate built into the cruise fare. Under no circumstances should that rate be more than booking it double occupancy. Edited October 20, 2018 by MaritimeR&R Link to comment Share on other sites More sharing options...
cruzin_ga_gal Posted October 20, 2018 Author #3 Share Posted October 20, 2018 Thanks MR&R. That was the problem, the rate was more. No one could explain why, so I just cancelled. Thinking of going back to book on line, then call and have them link the bookings. Link to comment Share on other sites More sharing options...
MaritimeR&R Posted October 20, 2018 #4 Share Posted October 20, 2018 The rate being more is a mistake that has happened before with the SI and SB cabins in the Quantum Class. It may have happened on other classes, but i have had personal experience with this problem when booking cabins on Quantum ships. The reps are button pushers; they can only work with what is in front of them. Ask to speak to a supervisor or resolutions. It usually takes a few days to correct an erroneous fare. Link to comment Share on other sites More sharing options...
Biker19 Posted October 21, 2018 #5 Share Posted October 21, 2018 1 hour ago, MaritimeR&R said: Under no circumstances should that rate be more than booking it double occupancy. Some rates don't show up if you try to book solo, such a some GTY rates, so it may look like you are paying more for solo. But in such a case, one can simply book it for two using TBD for the second person. Link to comment Share on other sites More sharing options...
MaritimeR&R Posted October 21, 2018 #6 Share Posted October 21, 2018 (edited) 8 hours ago, Biker19 said: Some rates don't show up if you try to book solo, such a some GTY rates, so it may look like you are paying more for solo. But in such a case, one can simply book it for two using TBD for the second person. I believe she was talking about a rate she was quoted by a rep since unless she is pinnacle or booking an SB or SI, she would have to call RC to get the reduced solo supplement. Maybe i am misunderstanding her. Edited October 21, 2018 by MaritimeR&R Spelling Link to comment Share on other sites More sharing options...
mojomanny Posted October 22, 2018 #7 Share Posted October 22, 2018 I have found the best way to book it book for two and do a no show for the second person. You'll get the double points and refunded the port fees. I have always found this less expensive than booking for one from the start. Link to comment Share on other sites More sharing options...
polymedia Posted October 23, 2018 #8 Share Posted October 23, 2018 As someone who always goes solo I have to say that I see this a lot. My TA can't explain it and neither can RCL but it does happen more than I'd like. Needless to say, I never book those cruises. Link to comment Share on other sites More sharing options...
Biker19 Posted October 23, 2018 #9 Share Posted October 23, 2018 9 hours ago, polymedia said: As someone who always goes solo I have to say that I see this a lot. My TA can't explain it and neither can RCL but it does happen more than I'd like. Needless to say, I never book those cruises. Why don't you simply book it for two (if there are issues trying to book solo) and have the second person be a no show? Link to comment Share on other sites More sharing options...
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