mkkao924 Posted January 8, 2019 #1 Share Posted January 8, 2019 Hi, We are first time DCL cruisers, and I am wondering if someone can help to answer my questions: What is DCL website time zone? Is it based on local time or? A few days ago, the DCL website shows the message that I need to wait until 1/8 (today is 1/7) to book activities. I just checked the website, and the screen is now showing "book activity". However, whatever the option/day I choose, it always shows "0 result found". Is it because I try to do it a day early, or simply all the activities are booked? Thanks! Link to comment Share on other sites More sharing options...
gometros Posted January 8, 2019 #2 Share Posted January 8, 2019 This is a frequent problem. Try clearing your cookies. If that doesn't work, switch to a different browser. Link to comment Share on other sites More sharing options...
mkkao924 Posted January 8, 2019 Author #3 Share Posted January 8, 2019 Thanks Sandy! I was able to book the greet and meet and some nursery time. Do you know if the production show ticket needs to be reserved, or they are first come first serve? Link to comment Share on other sites More sharing options...
Rare cantgetin Posted January 9, 2019 #4 Share Posted January 9, 2019 Production shows do not need to be reserved, and cannot be reserved. To answer your original question, the web site operates on Eastern time. Link to comment Share on other sites More sharing options...
gometros Posted January 9, 2019 #5 Share Posted January 9, 2019 15 hours ago, mkkao924 said: Thanks Sandy! I was able to book the greet and meet and some nursery time. Do you know if the production show ticket needs to be reserved, or they are first come first serve? As mokismommy (sorry, I can't get used to your new moniker) indicated, they are first come, first serve. They usually let people in 30 minutes prior to show time, so if a seat up close is important to you, getting there a half hour prior to show time is sufficient. The theater is huge, so there is rarely a problem, finding seats. Reserving seats is a no no. Link to comment Share on other sites More sharing options...
Rare cantgetin Posted January 10, 2019 #6 Share Posted January 10, 2019 14 hours ago, gometros said: As mokismommy (sorry, I can't get used to your new moniker) indicated, they are first come, first serve. They usually let people in 30 minutes prior to show time, so if a seat up close is important to you, getting there a half hour prior to show time is sufficient. The theater is huge, so there is rarely a problem, finding seats. Reserving seats is a no no. Thanks, I like my old name better too! Somehow, I can't figure out how to change it in their system. If there is a mobility challenged person in your group who CAN transfer, there are seats available in the front provided you get there 30 minutes early--you'll be escorted thru "crew only" areas and they'll store the chair during the performance. If you get there later, it will be the back only. Link to comment Share on other sites More sharing options...
GatorMomInNC Posted January 10, 2019 #7 Share Posted January 10, 2019 2 hours ago, cantgetin said: Thanks, I like my old name better too! Somehow, I can't figure out how to change it in their system. If there is a mobility challenged person in your group who CAN transfer, there are seats available in the front provided you get there 30 minutes early--you'll be escorted thru "crew only" areas and they'll store the chair during the performance. If you get there later, it will be the back only. Wait, why did you, Mokismommy change your name??? I haven't been on here in a while I guess. Link to comment Share on other sites More sharing options...
Rare cantgetin Posted January 10, 2019 #8 Share Posted January 10, 2019 When they did the changeover (a few months ago), the system kept insisting that my name and password were incorrect. I contacted the "help" section and they gave me a link to this "cantgetin" page...and when I used it, it changed my name to that! It was not intentional. Bottom line was that the system wouldn't accept my old user name no matter what I tried. New, dumb name was better than not getting on at all! Link to comment Share on other sites More sharing options...
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