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Peachypooh
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Has anyone gotten a credit through NCL cancel for any reason?(we have their insurance) We might have to cancel due

to elderly relatives' needs  (not sick or in the hospital, etc.)so I don't think we will be covered.

How did that work and did you get the cruise credit as promised? thanks.

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8 minutes ago, Peachypooh said:

Has anyone gotten a credit through NCL cancel for any reason?(we have their insurance) We might have to cancel due

to elderly relatives' needs  (not sick or in the hospital, etc.)so I don't think we will be covered.

How did that work and did you get the cruise credit as promised? thanks.

 

How is the "CFAR" coverage worded in the NCL insurance?

 

GC

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19 minutes ago, Peachypooh said:

Has anyone gotten a credit through NCL cancel for any reason?(we have their insurance) We might have to cancel due

to elderly relatives' needs  (not sick or in the hospital, etc.)so I don't think we will be covered.

How did that work and did you get the cruise credit as promised? thanks.

 

Basically it is a 75% credit toward a future cruise unless you upgraded to the Platinum Protection, then it is 90%.  Important note see the list of expenses not included in the credit calculation.

 

"Norwegian Cruise Line will provide guests who are denied due to a non-covered reason with a future cruise credit equal to 75% of the non-refundable cancellation charge to use on your next cruise with us. For guests who upgrade to BookSafe Platinum Protection, this credit is increased to 90% of the non-refundable cancellation charge. Important note: Cruise credits cannot be applied to government taxes and fees, port expenses, air add-ons, land packages, travel protection, Shore Excursions, gratuities, incidentals, or any purchases of a personal nature. They are non-transferrable and may not be combined with other cruise credit certificates or fare reduction coupons."

 

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We have used it. The credit goes on your account for a future cruise. The one catch is that it must be used for ONE future cruise (can’t be split).  In most cases this is not a problem. In our case, we canceled an Alaskan cruise which was expensive so the credit could not be used on a cheaper Caribbean cruise without leaving money on the table. 

 

 You cancel your cruise. Collect all your cancellation documents. File a claim with the insurance company (In your case a elderly relative). Wait for the insurance company to deny the claim for it uncovered reason. And then as NCL will post a credit to your account. Lots of people work, but not complicated.

Edited by BirdTravels
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1 hour ago, BirdTravels said:

We have used it. The credit goes on your account for a future cruise. The one catch is that it must be used for ONE future cruise (can’t be split).  In most cases this is not a problem. In our case, we canceled an Alaskan cruise which was expensive so the credit could not be used on a cheaper Caribbean cruise without leaving money on the table. 

 

 You cancel your cruise. Collect all your cancellation documents. File a claim with the insurance company (In your case a elderly relative). Wait for the insurance company to deny the claim for it uncovered reason. And then as NCL will post a credit to your account. Lots of people work, but not complicated.

Thank you.

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