LincolnLog Posted February 16, 2019 #1 Share Posted February 16, 2019 I put a cruise on hold when they were first released on Thursday. I got an email confirmation with the reservation number and everything. Then I tried to complete the booking on Friday but it didn't show in my account on the website. I ended up having to call to pay my deposit. I got an email confirmation so I know it's all set. But now it's two days later and my reservation still doesn't show up on the website under "Upcoming Voyages". After two online chats and a phone call, no one at VV has been able to help me. Is anyone else having this problem? Link to comment Share on other sites More sharing options...
stitchcreek Posted February 17, 2019 #2 Share Posted February 17, 2019 I was on chat with someone called Jennifer today and she managed to get mine pulled through after we booked in store...Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Nymich Posted February 19, 2019 #3 Share Posted February 19, 2019 (edited) yep same problem here the cruise doesn't show. VV people have been polite but quite confused. Edited February 19, 2019 by Nymich Link to comment Share on other sites More sharing options...
LincolnLog Posted February 19, 2019 Author #4 Share Posted February 19, 2019 Mine finally went through. I guess it just takes a couple of days for some reason. Link to comment Share on other sites More sharing options...
Nymich Posted February 19, 2019 #5 Share Posted February 19, 2019 VV was saying it was supposed to be instant when you book. In fairness it did show up today Link to comment Share on other sites More sharing options...
saunalick Posted February 20, 2019 #6 Share Posted February 20, 2019 I had no issues with anything when I booked my cruise. I booked in the afternoon of the 14th. Had a confirmation email within minutes of signing off the site. (I always do that in case there is a problem.) I take cell phone pics of the details, cabin number, payment method, balance and when due. I have never had anything to not show up quickly. Looking forward to this new kind of adventure!🏝🏖⛱ Link to comment Share on other sites More sharing options...
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