Experience with Cancelling an excursion before the cruise

[thenexus2k]

So the wife and I are going on a cruise next month. We had booked excursions several months ago, however yesterday my wife decided to cancel one of the excursions. I was wondering, how do they get us the refund for it? The catch here is that we paid for the excursion with a gift card. I did receive  an email from them this morning: 

 

 

There is a space left after the section about "a credit card ending in", probably because I used a gift card, not a credit card. 

 

Anyone have experience with something like this? Should I expect it to go to OBC? Expect a gift card in the mail?

[bury me at sea]

Others have reported getting a git card in the mail if they paid with a gift card.

[Schoifmom]

1 hour ago, thenexus2k said:

So the wife and I are going on a cruise next month. We had booked excursions several months ago, however yesterday my wife decided to cancel one of the excursions. I was wondering, how do they get us the refund for it? The catch here is that we paid for the excursion with a gift card. I did receive  an email from them this morning: 

 

 

There is a space left after the section about "a credit card ending in", probably because I used a gift card, not a credit card. 

 

Anyone have experience with something like this? Should I expect it to go to OBC? Expect a gift card in the mail?

 

I have done this multiple times.  I always receive the refund via gift card in the mail.