bigblue1952 Posted November 25, 2019 #1 Share Posted November 25, 2019 I have searched but cannot find the answer. Where would I look to find my Voyagers Club points total? Thanks in advance. Link to comment Share on other sites More sharing options...
dexddd Posted November 25, 2019 #2 Share Posted November 25, 2019 Not sure if your site is same as US, but on US site, login, go to your name, profile and then on left side way at the bottom is the VC area if you click on that. Link to comment Share on other sites More sharing options...
bigblue1952 Posted November 25, 2019 Author #3 Share Posted November 25, 2019 I have done that as I am on the US site. When I click on the VC area it asks me to login or join. When I put my VC number in it says that that number is already linked to another account. Any suggestions. Link to comment Share on other sites More sharing options...
cellfree Posted November 25, 2019 #4 Share Posted November 25, 2019 Maybe this will work. Try the following: log out log in with email and password (if log in works) click on your name and drop down box “profile” then click on VC area near bottom of left column Link to comment Share on other sites More sharing options...
bigblue1952 Posted November 25, 2019 Author #5 Share Posted November 25, 2019 cellfree, I just did that and the same thing happened. Any other suggestions. Link to comment Share on other sites More sharing options...
cellfree Posted November 25, 2019 #6 Share Posted November 25, 2019 Let me try my steps again. Give me a minute. Link to comment Share on other sites More sharing options...
cellfree Posted November 25, 2019 #7 Share Posted November 25, 2019 I log in with an email address and password (not cruise confirmation #) and the steps work for me. For my husband I do the same and it works. We were on Mera two weeks ago and points already added. Not sure what else to suggest. Link to comment Share on other sites More sharing options...
Cruisin MarcnFran Posted November 25, 2019 #8 Share Posted November 25, 2019 When you sign in...does your VC number appear in your profile? Link to comment Share on other sites More sharing options...
cellfree Posted November 25, 2019 #9 Share Posted November 25, 2019 (edited) For me, yes. Maybe you are asking bigblue1952. Edited November 25, 2019 by cellfree Link to comment Share on other sites More sharing options...
bigblue1952 Posted November 25, 2019 Author #10 Share Posted November 25, 2019 28 minutes ago, Cruisin MarcnFran said: When you sign in...does your VC number appear in your profile? No it does not. Link to comment Share on other sites More sharing options...
cellfree Posted November 25, 2019 #11 Share Posted November 25, 2019 So somehow you have to get your VC number added to your Profile. Not sure how we did that, it’s been a few years. Link to comment Share on other sites More sharing options...
Cruisin MarcnFran Posted November 25, 2019 #12 Share Posted November 25, 2019 15 minutes ago, bigblue1952 said: No it does not. Does your profile show just your first and last name? Link to comment Share on other sites More sharing options...
bigblue1952 Posted November 25, 2019 Author #13 Share Posted November 25, 2019 8 minutes ago, Cruisin MarcnFran said: Does your profile show just your first and last name? My profile shows personal information, contact info and address info all filled in. In personal, first and last name are listed as well as dob and nationality but no VC Link to comment Share on other sites More sharing options...
Cruisin MarcnFran Posted November 25, 2019 #14 Share Posted November 25, 2019 Just your first name...no middle name? Having same issue with my wife’s account that I set up. But profile shows her middle name with first name. I never supplied that info when setting it up. And I get the same reply as you did when trying to enter her VC #. Link to comment Share on other sites More sharing options...
bigblue1952 Posted November 25, 2019 Author #15 Share Posted November 25, 2019 27 minutes ago, Cruisin MarcnFran said: Just your first name...no middle name? Having same issue with my wife’s account that I set up. But profile shows her middle name with first name. I never supplied that info when setting it up. And I get the same reply as you did when trying to enter her VC #. No middle name and not VC points. Link to comment Share on other sites More sharing options...
Cruisin MarcnFran Posted November 25, 2019 #16 Share Posted November 25, 2019 I would suggest you do as I did. Send them an email. mscvoyagersclub@mscusa.com And explain your issue. And hope that you hear back from them before you stop cruising. Link to comment Share on other sites More sharing options...
bigblue1952 Posted November 25, 2019 Author #17 Share Posted November 25, 2019 3 minutes ago, Cruisin MarcnFran said: I would suggest you do as I did. Send them an email. mscvoyagersclub@mscusa.com And explain your issue. And hope that you hear back from them before you stop cruising. Thanks. I will try that. Link to comment Share on other sites More sharing options...
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