normal cancellation policy question help needed!

[mook1525]

 

 

hello,

I have a quick question regarding cancellation policy with refundable deposit. 

September cruise I am looking at is $2,000 now with $1,000 refundable deposit.    Let's say I book this today and pay $1,000 refundable deposit.   If I cancel on June 14, Do I get my $1,000 back?

 

what does  "25% of total price/person" mean?

Do I lose any money in this scenario?

 

thanks everyone.

 

 

 

[ARandomTraveler]

It means cancelling on June 14th or earlier, you get 100% of your deposit back (and anything else you’ve paid over that amount).

 

On June 15th (or 14th?) your final payment is due, at which point, if you cancel between June 15th and June 29th, you lose 25% of the total cruise fare (Lose $500 of your $2,000)

 

Between June 30 and July 13 you lose 50% (Lose $1,000 of your $2,000)
 

Between July 14 and August 12 you lose 75% (Lose $1500 of your $2000)

 

On August 13 and later you get nothing back (Lose $2,000 of your $2,000)

Edited March 25, 2020 by ARandomTraveler

[mook1525]

5 minutes ago, ARandomTraveler said:

It means cancelling on June 14th or earlier, you get 100% of your deposit back (and anything else you’ve paid over that amount).

 

On June 15th (or 14th?) your final payment is due, at which point, if you cancel between June 15th and June 29th, you lose 25% of the total cruise fare (Lose $500 of your $2,000)

 

Between June 30 and July 13 you lose 50% (Lose $1,000 of your $2,000)
 

Between July 14 and August 12 you lose 75% (Lose $1500 of your $2000)

 

On August 13 and later you get nothing back (Lose $2,000 of your $2,000)

ah ok.

 

so If I can cancel on June 14th or earlier I do not lose any money correct?

[ARandomTraveler]

Just now, mook1525 said:

ah ok.

 

so If I can cancel on June 14th or earlier I do not lose any money correct?

Correct. I had a refundable deposit for my cruise. Final payment was today. I cancelled my cruise yesterday, and am getting a full refund of my deposit as well as my drink packages.

[molly361]

2 minutes ago, mook1525 said:

ah ok.

 

so If I can cancel on June 14th or earlier I do not lose any money correct?

correct

[mook1525]

thanks everyone!

[Ourusualbeach]

42 minutes ago, mook1525 said:

 

 

hello,

I have a quick question regarding cancellation policy with refundable deposit. 

September cruise I am looking at is $2,000 now with $1,000 refundable deposit.    Let's say I book this today and pay $1,000 refundable deposit.   If I cancel on June 14, Do I get my $1,000 back?

 

what does  "25% of total price/person" mean?

Do I lose any money in this scenario?

 

thanks everyone.

 

 

 

 

35 minutes ago, ARandomTraveler said:

It means cancelling on June 14th or earlier, you get 100% of your deposit back (and anything else you’ve paid over that amount).

 

On June 15th (or 14th?) your final payment is due, at which point, if you cancel between June 15th and June 29th, you lose 25% of the total cruise fare (Lose $500 of your $2,000)

 

Between June 30 and July 13 you lose 50% (Lose $1,000 of your $2,000)
 

Between July 14 and August 12 you lose 75% (Lose $1500 of your $2000)

 

On August 13 and later you get nothing back (Lose $2,000 of your $2,000)

Just one small correction to this answer.

 

When you cancel you lose the full deposit amount or 25% of amount of the cruise...whichever is higher. 

 

On that $2000 cruise with $1000 deposit you would lose $1000 when you are in the 25% penalty phase. 

[mook1525]

3 minutes ago, Ourusualbeach said:

 

Just one small correction to this answer.

 

When you cancel you lose the full deposit amount or 25% of amount of the cruise...whichever is higher. 

 

On that $2000 cruise with $1000 deposit you would lose $1000 when you are in the 25% penalty phase. 

oh wow.

 

so I MUST cancel BEFORE June 14th IF I need to cancel..right?

[Ourusualbeach]

1 minute ago, mook1525 said:

oh wow.

 

so I MUST cancel BEFORE June 14th IF I need to cancel..right?

June 14 is fine. Penalties start in the 15th.  Personally I would cancel at least a week in advance 

[mook1525]

24 minutes ago, Ourusualbeach said:

June 14 is fine. Penalties start in the 15th.  Personally I would cancel at least a week in advance 

 

When I choose "We(Royal) pick your room" option, there is no refundable deposit available. Is this normal?

 

[marathondolphin]

The bigger question for me, is how long does it take for my money to get refunded? ( I cancelled over a week ago before my final payment was due)

[Ourusualbeach]

9 minutes ago, mook1525 said:

 

When I choose "We(Royal) pick your room" option, there is no refundable deposit available. Is this normal?

 

Refundable deposits are not available on guarantees. 

[Ourusualbeach]

8 minutes ago, marathondolphin said:

The bigger question for me, is how long does it take for my money to get refunded? ( I cancelled over a week ago before my final payment was due)

Might be up to 30 days 

[ARandomTraveler]

1 hour ago, Ourusualbeach said:

 

Just one small correction to this answer.

 

When you cancel you lose the full deposit amount or 25% of amount of the cruise...whichever is higher. 

 

On that $2000 cruise with $1000 deposit you would lose $1000 when you are in the 25% penalty phase. 

Oh wow! I didn’t realize that. Thank you for clarifying. 

[Ourusualbeach]

3 minutes ago, ARandomTraveler said:

Oh wow! I didn’t realize that. Thank you for clarifying. 

It doesn’t happen often where the deposit is more than 25% of the cruise but it can happen.