Questions about Windstar Cancellation Policies

[PSR]

I have skimmed the pinned topic about cancellations refunds by WS. We have a WS cruise booked for June 2021 to AK and are not familiar with their policies. I know they have a special deal for next year that (I think) YOU can cancel up to 10 days before the cruise and get a future cruise credit, but what happens when THEY cancel a cruise? I would prefer a cash refund rather than FCC, but I read on the cancellation thread that you have to get the FCC voucher before you can  request a cash refund. Is this true?

 

We had some cancellations with HAL this year and understand how long the refunds can take. Had to do some credit card disputes to get it all refunded. They offered FCC OR a refund on a form they emailed us. Does WS do that?

 

Thanks for any information, Penny

Edited October 7, 2020 by PSR

[susiesan]

I am curious about Windstar's cancellation policy as regards a covid test requirement. What happens if you have a cruise paid for in a country that requires a covid test prior to flying to the country and you either can't get tested or tested positive. Right now, this would apply to Tahiti cruises. You need a covid test 72 hours before flying there. I plan to arrive 2 days before the cruise sails but won't know if I will actually be able to get there until I try to get the covid test. I may not even be able to get one in time in KC due to lack of places to be tested and get results fast. Have my doubts that Windstar would allow a cancellation and a FCC only 3 days before a cruise.