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Lift & Shift problems


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I recently sent in a request to lift and shift a 7 day, February 2021 cruise on Allure to a February 2022 cruise on either Oasis, Harmony, or   Symphony.  I checked my Crowne and Anchor page this morning,  Royal put me on a 6 day on Allure. That wasn’t even one of my choices. Has anyone else had a similar experience?

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1 minute ago, ATC cruiser said:

I recently sent in a request to lift and shift a 7 day, February 2021 cruise on Allure to a February 2022 cruise on either Oasis, Harmony, or   Symphony.  I checked my Crowne and Anchor page this morning,  Royal put me on a 6 day on Allure. That wasn’t even one of my choices. Has anyone else had a similar experience?

I haven't had any in the 100+ that I have done.  You need to call

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49 minutes ago, ATC cruiser said:

I recently sent in a request to lift and shift a 7 day, February 2021 cruise on Allure to a February 2022 cruise on either Oasis, Harmony, or   Symphony.  I checked my Crowne and Anchor page this morning,  Royal put me on a 6 day on Allure. That wasn’t even one of my choices. Has anyone else had a similar experience?

Usually it's best to just pick your favorite choice. Not 3 or more picks and let them choose. Pick 1, wait and see, if it doesnt go thru you can pick a 2nd choice later.

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4 minutes ago, firefly333 said:

Usually it's best to just pick your favorite choice. Not 3 or more picks and let them choose. Pick 1, wait and see, if it doesnt go thru you can pick a 2nd choice later.

agree.  I have only selected one option on all that I have done

Edited by Ourusualbeach
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1 minute ago, ATC cruiser said:

It worked out, I got on the Harmony 7 day, so all is well.

Awesome.  Did Royal provide any insight on why you were moved to a sailing that you did not request and clearly did not meet their own guidelines

Edited by Ourusualbeach
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