Crown & Anchor double points promotion question

[PJL1973]

I've just received my Crown & Anchor points for my cruise, but it's only 10 points (5 nights solo in an inside stateroom) instead of the 20 I was hoping. Would I qualify for double points given the following:

 

1. I book the cruise through a TA for my sailing (it was booked before the end of the promotion on 30/09/21).

2. I'm a newbie on RC, so no points (pre-gold), but I do register for C&A membership before I go on the cruise, but after I book it

 

So I guess the issues are - do I qualify for double points if i am pre-gold & do I qualify even if I booked the cruise before joining C&A?

[volk904]

It might have something to do with how it was booked. If you booked under a solo fare it might not qualify for 20 points.  

[dianajo67]

Unfortunately, you do not qualify for double points for this promotion if you weren’t at least gold status beforehand.  Since gold isn’t awarded until after your first cruise, brand new royal cruisers aren’t eligible.  You can apply for a C&A number before your first cruise, but you’re considered provisional, not gold until you complete the cruise.

Edited October 26, 2021 by dianajo67

[robandana]

Someone posted that they were also preGold but did get the double points. 

 

Did you stay in a normal cabin or a studio cabin? Studio cabins do not qualify for double points because you are only paying a single rate. 

 

Might be worth calling C&A

[smplybcause]

Fine print said double points was only for those gold and above so you wouldn't qualify.