Has anyone had their cruise missing from their Medallion Profile?

[DUCHESSRN]

Probably a total of 3 hours on the phone to several people at Princess my Ruby Princess Dec 17th cruise is not on my Medallion , instead the original Hawaii cruise that was cancelled in August is still there .

Cannot add manually and reloaded App several times.

My husband has the correct cruise listed but is unable to order my Medallion .

Nobody seems to be able to fix this and I was told when I get to the ship it will be sorted out....not a great start to my cruise .

Has anyone else had this problem?

[sailaway2joy]

My sister has the same issues you are having.  Her DH can reserve dining options but can’t order Medallions.   Their cruise isn’t until Feb so she’s just waiting until after the holidays to sort it all out.

[Steelers36]

This would drive me partially nuts I think if it was not quickly resolved.  I would be unable to book dining and would think anything desirable all gone by the time I was fixed.  Would hate to be waiting until the date for the cancelled voyage passed.

[DUCHESSRN]

1 hour ago, Steelers36 said:

This would drive me partially nuts I think if it was not quickly resolved.  I would be unable to book dining and would think anything desirable all gone by the time I was fixed.  Would hate to be waiting until the date for the cancelled voyage passed.

I am afraid I am dwelling on it too much !!!!   

So frustrating and lack of answers and concern is sad. I am thanked for being Elite .

[VibeGuy]

Our booking for 17DEC on Ruby won’t show up despite much poking.  Our 07DEC shows up but swears there’s no places on the ship that offer dining reservations.  I’m green lane, my DH is stubbornly blue despite all the check marks.  
 

 

[gullgeorge]

Most of my cruises do not show including the one for 11/30 which is a B2B.  Princess put in a case over a month ago but no resolution.  What is interesting is that the two new cruises that I booked for 2023 are fine.