What happens to OBS if you are forced into taking FCC

[Malcolm142]

 

If you are denied boarding because of a positive CV test and you are given FCC what happens to the OBS.

Is this amount moved to whatever cruise you decide on in the future

And do you .have to reapply for the shareholder benefit

Our cruise starts on 25th March and we have £810 OBS including £150 shareholder benefit

 

[majortom10]

I am guessing but should think you would have to apply again for shareholder benefit and the OBS for the cruise cancelled would be lost.

[molecrochip]

The booking is cancelled. All shareholder benefits and OBS cease to apply. You are given FCC which you can then use to book a new cruise. You then get the OBS applicable to the new cruise at the time you book, and can apply for shareholder credit again.

[Malcolm142]

Moley, thanks for that clarification

[sweep2907]

Yes we had some huge OBS for one cruise as special offer and other things. We lost it all and much lower on rebooked cruise.