Cruise with Confidence Reimbursement

[SeaPete]

Tested positive and was moved from sky suite to regular balcony room.  Upon returning to port, returned home to quarantine and incurred no additional expenses.  How are the days lost reimbursed?  Do I need to file anything or is this automatic?  I can't find anything in the paperwork I was given upon departure that addresses this question.  Tested positive on a Thursday morning and disembarked on Monday.

[Arizona Wildcat]

1 hour ago, SeaPete said:

Tested positive and was moved from sky suite to regular balcony room.  Upon returning to port, returned home to quarantine and incurred no additional expenses.  How are the days lost reimbursed?  Do I need to file anything or is this automatic?  I can't find anything in the paperwork I was given upon departure that addresses this question.  Tested positive on a Thursday morning and disembarked on Monday.

Contact Celebrity.  The policies in the past would reimburse for days in quarantine.   Do not think that has changed.

Seems nothing is automatic today.

[wrk2cruise]

By the way this is not part of Cruise with Confidence policy.  That policy only covers your ability to cancel for any reason up to 48 hrs prior to sailing and get a FCC.

 

 

[SbbquilterUT]

We reached out to the Engagement Center after we had 9 quarantine days in February - took a little work as some was refunded in FCC and some in cash.