Wrong name and DOB..how t correct it?

[Tan1415]

Hi all,

 

something went wrong with booking. My name and dat of birth got registered incorrectly. I sent emails requesting correction but no response yet. Should I call?

 

hope there not be any issues.

[bethco]

Call

[soremekun]

When you call to correct your info, please provide them with my name and date of birth.  I'll take it from there.

[Tan1415]

6 minutes ago, soremekun said:

When you call to correct your info, please provide them with my name and date of birth.  I'll take it from there.

What’s your name and dob. 

[easyqueasy]

Change it online.

 

https://www.royalcaribbean.com/reservation/lookup

[Mum2Mercury]

This happened to my husband too -- specifically, they left the Jr. off the end of his name.  

 

No, you can't change this online; you have to call RC's customer service line and have them change it.  

[GTO-Girl]

2 hours ago, Mum2Mercury said:

This happened to my husband too -- specifically, they left the Jr. off the end of his name.  

 

No, you can't change this online; you have to call RC's customer service line and have them change it.  

My husband is also a Jr and every time we booked a cruise I had to remind them to put Jr.  For some reason the profile in the system wasn’t recognizing suffixes so if I forgot I had to call them back!

 

I finally solved the problem myself…..I went into my husband’s profile….removed Junior from the suffix drop down block.  Went back to the block for the last name and just put a space after the name and added Jr on the same  “last name” block.  Now my husband’s “last name” appears as Davis Jr. 

 

That was a couple of years ago and now our reservations always match our passports so no more problems….😁😁

[BusyFLmom]

I did that with my last booking.  I called and was told it could not be changed. Booking  had to be canceled and re-booked....had to pay deposit twice in same day 😤