suizas Posted April 30, 2023 #1 Share Posted April 30, 2023 Hi. Switched a sailing from one ship to another. The reservation number is the same but the APP has not updated with the new sailing itinerary. Has anyone else experienced this? It has been 2 weeks... thanks! Susan Link to comment Share on other sites More sharing options...
smokeybandit Posted April 30, 2023 #2 Share Posted April 30, 2023 Log out and back in. If that doesn't work, clear the app's cached data. Link to comment Share on other sites More sharing options...
NHProud Posted April 30, 2023 #3 Share Posted April 30, 2023 (edited) 11 minutes ago, suizas said: Hi. Switched a sailing from one ship to another. The reservation number is the same but the APP has not updated with the new sailing itinerary. Has anyone else experienced this? It has been 2 weeks... thanks! Susan The same thing happened to me . My TA told me to wait a few days for the app to update . When that didn’t happen I called RCG and asked for the phone number for the IT department and I guess there isn’t one. So , I deleted the app and reloaded it and rebooted my iPhone and it is now updated. Can’t tell what worked . Edited April 30, 2023 by NHProud Link to comment Share on other sites More sharing options...
suizas Posted May 1, 2023 Author #4 Share Posted May 1, 2023 20 minutes ago, NHProud said: The same thing happened to me . My TA told me to wait a few days for the app to update . When that didn’t happen I called RCG and asked for the phone number for the IT department and I guess there isn’t one. So , I deleted the app and reloaded it and rebooted my iPhone and it is now updated. Can’t tell what worked . i will give that a try! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now