Jump to content
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Excursions with cruise lines


silversurf
 Share

Recommended Posts

More training required for excursion advisors.

I use a manual wheelchair with my partner pushing me.

Several times we have been booked on unsuitable excursions when booking in advance of cruise and also booking on board.

e.g. Unsuitable terrain, cobbles, gravel, steep hills, many steps etc, also unsuitable transport which cannot take my wheelchair.

I think advisors should be better informed of the conditions ashore.

When I have complained about these I have been told that their advice is based on information given to them by local tour operators.

Surely the excursion should be better researched by the cruise line before booking those with mobility issues on them.

 

Link to comment
Share on other sites

  • 1 month later...

I agree. We were recently in Italy and had an excursion booked  through the cruise line. The only part that I would consider accessible was the coach. It had a lift. Beyond that, the sidewalks and cobblestones were unmanageable. 

Link to comment
Share on other sites

  • 4 weeks later...
On 11/12/2023 at 10:57 AM, RonPaula said:

I agree. We were recently in Italy and had an excursion booked  through the cruise line. The only part that I would consider accessible was the coach. It had a lift. Beyond that, the sidewalks and cobblestones were unmanageable. 

Your post is just what I’ve been looking for.  We’ll be going on a 12-night cruise from Rome to Naples, Italy; Greece; Turkey; Cypress; and Crete.  Every tour is not suitable for those with mobility issues.  There was one that allowed wheelchairs, already sold out for October 2024.  What did you do when arriving at different ports in Europe?


Thanks for any advice you can provide.

 

 

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...