I am always skeptical when a review says "everything " was bad. With 53 cruises I know sometimes something is bad , but never everything. I have sailed 5 different lines and find them to all be similar. The differences come down to personal preference. There is a reason MSC is the fastest growing cruise line. I am about to take my second MSC cruise. Things I like about them: the ship was beautiful, especially nicer than Carnival. The food was really good. Not the same old same old of other lines. The international mix of passengers. The reasonable price. The itinerary, a little different. The crew was very friendly, always calling me by name. Finally, the PIZZA.