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Posts
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Joined
About Me
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Location
Venice, FL
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Interests
Golfing, reading
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Favorite Cruise Line(s)
Celebrity
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Favorite Cruise Destination Or Port of Call
Mediterranean
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KY Deb's Achievements
Cool Cruiser (2/15)
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8055 on Quest lots of noise from the Patio above. Close to elevator and stairs a plus. Loved the cabin and the shower, but would choose a different one next time.
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We will be on the Quest 10/31 for the Spanish Intensive voyage. Thank you for the review. Really looking forward to our trip. First time on Azamara so eagerly searching for all current info.
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Well, at least for 2023! š
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In June I received this update with a link to all of the shore excursions for your cruise. By clicking on the link, it brings up all sailing dates. You click on your date and you have a printable list with details of all excursions on your cruise. I Dear Azamara Guest, As promised in our last letter, we wanted to share with you the latest updates happening at Azamara. We understand the importance of keeping you informed, and that is why we strive to share the most relevant and exciting news. In our ongoing efforts to enhance your booking experience, we are pleased to introduce a new feature: the āFind my Reservationā tool. This āFind my Reservationā tool is designed to make managing your bookings even more convenient by giving you access to your booking details without the need to login or create an account. We believe this will provide you with a seamless and efficient way to navigate directly to your booking and reservation details. This feature also allows you to book add-ons, shore excursions, land programs, pay for ancillary products, and update guest information. Please note that loyalty account information and adding a new credit card requires logging in. Additionally, we have made alternative arrangements to ensure that you have access to the complete list of our shore excursions. You can now view the available excursions specific to your ship and sail date by visiting the following link: Shore Excursions List.
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I have been able to connect with excursions for my sail date using the link from the email update.
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JaneStarr, So sorry you have to deal with this. Iām now so happy we were able to cancel our flights made through Choice Air, and now have flights made directly with the airline. I was afraid we would be in your situation. Iām glad for you that your TA has a vested interest to be on top of this!
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Is it too late to cancel the air? We made air reservations through Choice Air before the IT disaster. After all the issues, I was able to cancel the air and rebooked directly with American because I didnāt want to worry about it for 6 months. It ended up being about $60 less expensive booking direct. Tried to cancel through Azamara since I booked the air directly through them (at the time, they were still with RCCL), but due to IT issues, I needed up cancelling through the TA (who I booked the cruise with, but not the air). TA was able to do this, no issues.
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Were the local vendors situated as you got off the ship or near the Alcazar? Were there local vendors meeting the ship at your other ports?
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Maybe a Perry golf group?
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We are doing the Spanish Intensive on the Quest in October. Looking forward to your continued posts and pictures.
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Got it in my inbox at 9:15 AM. EDT.
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Just back from 17 night Quest Springtime in Asia Voyage
KY Deb replied to Silver Claire's topic in Azamara
What a treat for the passengers to have your husband play! Very cool. Very happy to hear that you enjoyed your cruise. We are looking forward to our first with Azamara. -
My TA was able to cancel my air reservations today that I made through Choice Air in January. She was able to do it on the TA portal to Azamaraās website while I was on the phone with her. It took about 20 minutes. So something is working. However, she did tell me that she was on hold for over 2 hrs. yesterday to speak with an agent to resolve an issue for a client. I can see on the Azamara website that my flights are no longer included in my invoice, so I am super happy to get this accomplished. I was able to make comparable reservations with great connections directly with the airline, so Iām no longer worried about Azamara not ticketing the flights in time and losing my seats. Going Premium Economy and there arenāt many of those seats .