pompeii

Do we know for sure that we can bid on upgrades with a comped cruise? I was wondering about that. Has anyone done it?

Well, I actually emailed my pvp asking for more information this morning just before 8am and cc'd Jen Wright, along with customer service. I received an email back from Jen at 9:06, so it was very fast. Barely an hour. Of course, she might be busier now that it's later in the day.

email Jen Wright, or whoever was on the email you received. That's how I got the pricing for the Star cruise. Be sure to tell her you tried customer service and they were clueless.

Here is the discounted pricing for the various cabins on the Star October 2025 cruise, per Jen Wright: Hello Susan - I am including the pricing options below should you be interested in the discounted upgrade. We can honor the interior room complimentary, meaning at the rate you have already paid, but it does not include the Plus or Premier package. The offer does include a $200 per person onboard credit. Should you choose to purchase the package onboard you can use the OBC to offset some of the cost of the package which I highly recommend given all that's included. The rates below are per person, in addition to what you have already paid. Oceanview: $280 Deluxe Balcony:$630 Mini suite: $1050 Cabana mini suite: $1120 Sincerely, Jen

Besides not honoring the offer or offering something better than an IE guarantee interior, my major gripe is that the email didn't tell us what the pricing would be to keep our originally booked cabin. Or the other cabin types. They had to have known before the email went out so there was no reason to not give us the information we would need to make an informed decision. And sending the email Friday evening so we can't contact our pvp until Monday was very poor customer service.

Does anyone have information or photos of the DE forward deluxe balconies? They look quite a bit longer than the other balconies but the photo and layout on the website are the same.

I agree 100% with keeping an eye on your bookings. A few months ago, with no notification or reason whatsoever, Princess removed my fcd's from my two upcoming bookings and then tried to reapply them. But they reapplied them backwards and put the fcd with the oldest date on the booking I made the most recently, which would have been fine except then I had only recently-purchased fcd's to put on my older booking. And the rule is that the purchase of the deposit has to predate the booking. So I also lost my $150 obc for that cruise. I didn't notice it for about a month because 1) I was on the other cruise in S. America and Antarctica, and 2) I knew I hadn't made any changes and so wasn't checking my obc or deposits to see if they changed. When I saw it after I returned from the Antarctica cruise, I contacted my pvp who said there was nothing she could do because the oldest deposit had already been "used" on the cruise I just got back from and they couldn't backdate the other deposit. She said to contact customer service and ask if they could possibly do something for me as a courtesy. I was able to find out the date they took the deposits off, but she would not say who did it or the reason why. The funny thing is that they did not touch my husband's deposits, only mine. I had to push quite a bit and insist that she contact customer service herself without me wasting my time going back and forth begging them for a "courtesy". After all, this was not my mistake or my doing. I got an email from her a few days later saying she had reached out on my behalf, and then a month or so later they reinstated my deposit and $150 obc. So yes, keep an eye on your bookings because Princess can do some strange things.

It shows as refundable on your account on the Princess website? My husband also gets military obc and his is clearly marked nonrefundable for both of our upcoming cruises. IIRC, it changed from refundable to nonrefundable last fall. It also states this in the FAQ about the military benefit. But to answer your original question, in our experience, nonrefundable is used first.

Check out Trip Advisor. Search your port and then things to do, then under experiences there should be tabs for day trips, walking tours, shore excursions, private tours, etc. You can also read the ports of call section here on cruise critic for your specific ports. You should find threads with independent tour suggestions there as well.

International Friends offers this as well and the drop off at LHR is 1:30-2:00pm. We did their Stonehenge, Salisbury, and Windsor tour a few years ago but got dropped off at our London hotel since we were staying for a few days. Everything went off without a hitch and we enjoyed the tour. We're using them again in August from Southampton to London via the Cotswolds and flying out the next morning. Southampton to London & Heathrow via Stonehenge | International Friends

If you are Platinum or Elite and the app doesn't show the 50% discount up front, then your app has your loyalty level wrong. You need to contact the IT department to have them fix it. It is not a requirement that you pay full price before boarding and wait for the discount in obc once on board. It should look like this:

I have a little nightlight that I plug into the bathroom outlet. Gives off enough light to be safe without being blinded.

We always put blue painters tape over ours, but if it's driving you crazy and you find yourself without any tape, someone mentioned that their steward took a little wad of tissue paper and dampened it with water, then stuck it over the sensor.

We're doing the same s2s in July out of Southampton as Mike above. However, we had no problem booking dining reservations on the app for each leg. On turnaround day, our dining reservations change from 6pm in the Provence dining room for the first 21 days to 5:40 in the Concerto for the remainder.

I'm glad it's on the Royal now. We were on her from September - November last fall (2023) and they still had the old coffee and coffee machines in the buffet. And they were broken most of the time. We went through a lot of Starbucks Via!