Cruising has changed.
Weāve been cruising since 2003, one or two a year, with several cruise lines, NCL, Royal Caribbean, Celebrity and recently Princess. It seems to have gotten a bit more complicated and involved with new āenhancedā technology.
I come from an IT work environment and have worked with computers for more years than Iād like to admit. So Iām quite comfortable with new technology. But, when they roll out new technology that causes more problems and issues for people trying to reserve a cruise, it just makes it difficult for those trying to cruise. Some cruise lines have rolled out new technology without fully testing the app.
Then try contacting the cruise line thru customer service! They hire staff for their ācustomer serviceā who donāt have the answers, give you the wrong information, or simply hang up.
Weāve noticed the cutbacks and price increases across the board.
The food selection has taken a turn for the worse, with limited selections. When itās better to have dinner in the buffet rather than the MDR; well, thatās not a good thing.
And since when do they allow guests in the MDR, to come with t-shirts and/or shorts for dinner?