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Or automatic return to credit card as the port fees are..

This was clearly a very unusual situation. Clarification of what the situation was, by reading the letter, allows a much better discussion on the facts, rather than on speculation. You are right that everyone's idea of "fair" is different. On another note, you were very, very lucky to see such abundant wildlife in the inside passage. We have sailed the inside passage 6 times and never saw any wildlife and we were outside on deck every time.

Thank you for posting the letter. Of course it is disappointing that you missed the inside passage but you made all your ports, apparently . I would be quite content with the compensation they offered and move on. As mentioned, you will have to come back and do an inside passage cruise. The compensation will probably pay for it!

We embarked the Noordam in March 2024 in Auckland and disembarked in Vancouver just 2 weeks ago. Our luggage tags did not have this disembarkation note on it. We did a HAL Transfer from pier to YVR.

We booked United with Flight Ease last summer for an Alaskan cruise. Because Air Canada codeshares with United, our flight ended up on Air Canada. Once booked you will get notification if that is the case.

@peajay, are you able to post a screenshot of the letter? It would be most helpful to assess thoughts on this.

I consider myself fairly techie and I struggled with the StockPerks app and decided to try the old fashion way with the CCL email address as used before. I immediately got an automated reply saying to use the SP app. I deleted and refreshed the app, since I had previously downloaded when first announced, just incase it had been updated to make it easier...and it seemed to have been because this time it was much easier to use. Within minutes I received an email receipt of my request and yesterday, 3 days after applying, I received confirmation that $250 had been deposited in my account. I was also surprised to find it in my account in the Navigator app as I had never seen it listed there before and my booking is 4 months away. There is hope!

Black Friday sales do not include shore excursions.Best to pre-book if there is an excursion you want. July 25 is pretty far off, so keep an eye out for newly added excursions as time goes by. Excursions are easily cancelled if you see something else being offered later.

@Petronillus They played in the Explorers cafe at 3PM, 4 PM and 7 PM just under the name of "Classical Trio". Most 7 PM performances were standing room only . That spoke volumes to HAL, hopefully.

We were just on the Noordam for the 39 day. Early fixed dining was 5:30 but listed in the navigator as 5:00. We were told we can arrive as early as 5 if we wished. It was obvious that as you wish diners were placed in the upper DR often.

We just disembarked the Noordam and had a wonderful classical trio . Piano, violin and cello. It was nice to see this again

@kazu Now the I have read this entire thread, that was a fun read..glad you had a great cruise..just a few things come to mind.. I totally agree with you on the escargot situation. On our last few cruises we experienced the same poor quality in taste and they have shrunk in size. I always was excited to order them before but sadly no longer. The cheese board with no crackers. I have ordered that once.....duh, and why dont they have that as an appetizer rather than a dessert? We had dinner in the PG just last week (Noordam). The tenderloin /lobster dumplings were great, service great , but DH's scallops were stringy and chewy. I had a great haircut in the spa on the Noordam recently and surprisingly they didn't try to sell me anything. They even put a conditioner on that has sunscreen (we were at the equator) Mike Robinson....the funniest!!..we even went back and watched his second show when we saw him on a previous cruise. Glad you enjoyed Boston, my home town. I learned to drive there but no comparison to the driving in the Washington DC area. Joan

Bon Voyage! Hope you had a wonderful cruise! I hope Daniel is your cruise director. he is a hoot. (this post was way late...)

We disembarked the Noordam last week. Billboard had 2 fabulous singers, Gabe and Meaghan..best we have heard in years. They had several country sets and then there is always the all request shows. They often would do country just thrown in every so often. DH has set a new country station on Pandora for the car.

Still loving this trip report...minus the Noro...glad it is improving. now....about this lobster and escargot in the Lido...i am hoping this is a Pacific Ocean thing...albeit the lobster is most likely unlike our Maine lobster.....because we will be on the Noordam Pacific crossing next week and would love to see a similar menu in the Lido! Thanks for sharing!