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    Cruising NCL,HAL & PCL
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  1. It is pretty obvious that HAL was effected. I just now tried to call HAL which I have several times the last few days, today all it is doing is ringing once then hangs up.
  2. This could be the big problem and why HAL and Princess phone lines are not working yet. https://www.cruiseindustrynews.com/cruise-news/23388-carnival-corp-brand-hit-with-ransomware-attack.html?fbclid=IwAR2RP45L0egvswifCmN1G6Mimsda1YMN50TjZc09uc8BS1icvgP2XUY3RXI
  3. Holland America and Princess phone systems have been down since yesterday, both their phone systems quit working yesterday but their web sites were fine yesterday today not so much. At least Princess placed on their website they were having technical issues as well as their phone system. Holland America is crickets with weird recordings when you try to call them. Princess does states they will be up tomorrow morning. So I am assuming so will HAL.
  4. Interesting that some are receiving the points. I was to cruise on the May 3rd Encore, Haven category booked under a Latitude promotion. Not one single extra Latitude point is showing for my husband or myself. I would not be counting on these points. Although not sure it makes a different I did not ask for a refund but took the credit.
  5. Link worked fine for me, unfortunately it does not portray NCL or Royal Caribbean very well. It also makes it pretty clear cruising as much as well all want it to start up very soon is going to take quite a few months. I have had two cruises canceled so far and want to definitely get back on a ship but this will not happen till ALL crew with All cruise lines are back home and they can attempt to get crew back. Realistically that is going to take at least another 4 months at best. At worst it may take 6 to 8 months.
  6. Several problems with that thought, first they are still trying to get crew home, second, there are many crew who not want to return, I am being told the cruise lines are in negotiations with their union and it is not going well. Even if they get that settled the next problem is getting crew to the ships, there are really no international flights flying. Let alone many flights just in North America are canceled. Canadians cannot even cross the border to the US. No way to get passengers to the ship. Plus the cruise lines must get approval from the CDC and set in place a plan of how everything will work. Once they can get the NEW crew to the ship it will take weeks to get the crew up and trained. Then there is the fact that most ships are not at embarkation ports. There are numerous logistics to think of. I do not see Alaska cruising going at all which is why Princess and Holland America dropped out early, they knew it was not going to work. I suspect maybe 2 NCL ships to start up in Florida in very late September and a few others to start up in mid to late October. One has to think of the BIG picture of everything and Everyone involved.
  7. Trust me ALL of the cruise lines are behind closed doors this weekend debating and planning out the next steps for Europe/Med cruises with the new elevated threat. No cruise line wants a repeat of what happened with the Diamond Princess. (Which in my opinion Princess did the absolute best they could with what was being told to them and what they were allowed to do by the Japanese government and authorities and have continued to handle this very well) But with that being said they cruise lines will do everything in their power to not have this happen ever again. For those sailing in the next 90 days you almost need to be a bit of a gambler and to gamble that the cruise lines will come through with refunding 100% and giving you additional credit future cruise credit or taking a total revised itinerary/redeployment of ships and also giving future cruise credit. Those that jumped the gun and canceled Spring Japan cruises prior to allowing the cruise lines to work through this lost out. I personally am not a gambler but in this case no doubt I would gamble that the cruise lines are going to be canceling and redeploying these ships and those that are holding out and wait for the cruise line's decision will be financially ahead. The cruise lines know they have to take care of passengers and not be greedy to insure the future of cruising as we know it.
  8. Hank, while I am not Bruce who is truly an expert, I have taken the Friendly Limousine Bus from Haneda to Shinjuku twice, not expensive at all, they place the luggage under the small bus and they head right to Shinjuku, depending on your hotel they stop right at your hotel or very close. It make take a few stops to get to where you hotel was but it is quite easy. https://www.limousinebus.co.jp/en/areas/detail/hnd/shinjuku
  9. Our last Suite was on the Diamond in Japan this past September, which in many ways is different that North America sailings but they did provide the tube of Conditioner. But with that being said I did not use it. I have actually hated both the shampoo and conditioner from Princess for several years now and have just made it a practice that when I sail Princess I bring my own. truthfully I think this was the grand scheme for cruise lines. Offer inferior cheap products, then start to eliminate what they do not need to offer. Holland America's products have been getting really bad in the last few years with my recent cruise in a Neptune Suite the Soap and conditioner did nothing and would not even wash out the light hairspray I had on my hair and instead made in all sticky. I has taken weeks to get what ever was in the shampoo to get out of my hair. We cruise on the Royal in a Suite and will just bring my own shampoo and conditioner. I would not be surprised that Princess is eliminating offering Conditioner if many others like me have not been using it they just figure it is somewhere they can cut back. I can live with that cut back since they have already trained me to bring my own. lol
  10. I was on the Diamond Mid September this year and yes we had hot water pots, and they got hot quickly
  11. This is NOT correct, nothing changes other that the Fare code, it is a simple change in the Princess booking system. No need to worry about cancellation or losing a cabin.
  12. Cruise Raider, you are doing nothing wrong here and shame on those that are making it sound like you are. I think that is great your TA advised your of this. If you are currently booked with no additional amenities other than a non-refundable deposit ship board credit and you are just a week away from final why not take advantage of the lower fare. It is just your Deposit that becomes non-refundable and it would become non-refundable in a week. You most definitely will not lose any ship board credit from your Future Cruise Deposit. If you do have additional amenities from Princess from a promotion then you could lose that and would have to weigh that out. I personally did the same thing for my upcoming Royal cruise in February. I saved $100.00 per person prior to making the final. I think also added my Platinum insurance. See if they will refare the cost of the insurance with the lower price. Not sure they will which is why I always wait to add the insurance when I make final payment.
  13. I have to admit I do not understand the secrecy either. As mentioned before this same thing happened to the Oosterdam her problems started when she came out of Dry Dock in Vancouver in late Fall of 2006 little over 13 years ago. I sailed on her with one Azipod like many did our sailing was in March 2007 . At that time we mostly sailed in the aft corner suite which at that time was 5187 but is now 5190. On that sailing Jonathan Mercer was the Captain and was very open with the information. They also were giving everyone a $50.00 per person ship board credit for the inconvenience. This lasted for several month. Interestingly enough I was told that the on board revenues actually went up so they more than recouped what they gave out and in turn had satisfied passengers. I get the opinion that the secrecy goes along with the difference in management from 10 years ago. The old HAL the Officers were very open and interacting with passengers, I have seen the change in recent years where Officers are seldom seen and they appear to be avoiding conflict. For those concerned about sailing in the aft, yes it will definitely feel bit different but I guess a lot has to do with your mind set. If you think it is going to be terrible it will be.... We sailed with people that were near us and thought it was horrible and personally I thought it helped to rock us to sleep. Others also were not upset with how it felt. I guess HAL is taking the approach if they keep it quiet they will have less people upset...What they don't know will not hurt them attitude. I lean toward the side of honesty.
  14. We tend to alternate between HAL, Princess and NCL, Next up is Royal Princess, Then NCL Encore, Then HAL Eurodam, then back to Royal Princess March of 2021, then HAL Nieuw Statendam in June 2021 lol We most always book full suite. While I prefer NCL Haven Suites they tend to be a lot more expensive so mix it up with Princess and HAL their suites tend to be a bit more affordable.
  15. I have cruised in and out of Japan twice in the last few years, most recently this past September. The information Bruce gave you is excellent but I highly suggest that first you call your Travel Agent or Celebrity and let them know you flight time and they can advise if this will work and if they offer Transfers. Just from my experience unless your ship is overnighting the night before you disembark in Yokohama there is no way you can get to the airport by 8. Fortunately Hanada is very close to Yokohama but while it is close traffic is always a huge concern as well as weather. Both times we disembarked in Yokohama it was pouring rain, traffic was a nightmare the ship was not even cleared by 8 am let alone passengers getting off. I am not sure how far away your cruise is but I would definitely look at taking a much later flight. I found most flights out of Japan to the US left in the late afternoon.
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