I know what you mean, We were beside the Majestic Princess in Ensenada in April, and people getting off the Majestic were saying how bad the Ruby looked as we sailed in. The flooring around the pool was so cracked and peeling that people were tripping on it, the pipes on the balcony were rusted and broken (leaking crap out of them). The door rattled all night, and the entire ship needs a lot of work as we saw it. I'm glad some people are enjoying their time on her though because there is lots more to cruising than just the condition of the ship. As for us, never again. Their credit for the days in isolation will go unused. I sent the letter to Princess explaining the many issues we had and they offered us $100.00 on board credit to get us to "Come back" but there isn't a chance. Not in the next few years anyway. We're moving to Celebrity or HAL. We were such champions for Princess but never will we get treated like that again. We do hope everyone enjoys their time on her if you're not too fussy and willing to take the risk.