spcl4cs_gal Posted June 14, 2004 #1 Share Posted June 14, 2004 How long should a passenger wait until they start bugging their TA because their docs haven't arrived yet? Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
joepeka Posted June 14, 2004 #2 Share Posted June 14, 2004 My TA tells me that the standard for delivery of docs was ~ 30 days prior to sailing and that has been our past experience. However, she now tells me that now 2-3 weeks ahead is not uncommon. For our Zuiderdam cruise just completed, we received our docs exactly 3 weeks prior to departure. If you are under 3 weeks, I would ask your TA to do some expeditious checking with HAL if he/she has not already. Holiday 7/96 Fantasy 6/98 Elation 7/02 Zuiderdam 6/04 Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 14, 2004 Author #3 Share Posted June 14, 2004 Thanks for your advice. On my last Z cruise the docs were in my hands long before now. Was starting to get a bit nervous. Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
jhannah Posted June 14, 2004 #4 Share Posted June 14, 2004 I agree. Three weeks would be the deadline for me. I'd then start making noise. 'Vegas Jim Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 14, 2004 Author #5 Share Posted June 14, 2004 Four more days to go I guess. Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
kruise54aol.com Posted June 15, 2004 #6 Share Posted June 15, 2004 hang in there, they will be there, isn't it exciting another cruise,enjoy your cruise and may you have many more cruises to come. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted June 15, 2004 #7 Share Posted June 15, 2004 Documents You didn't mention if HAL is arranging your air, or if you made your own air plans, or if you live near the pier. If HAL is making the air arrangements, sometimes they don't get the e-tickets from the airline until about 30 days from date of flying. Link to comment Share on other sites More sharing options...
tonyrobin Posted June 15, 2004 #8 Share Posted June 15, 2004 I received my docs at least 6 weeks before our July 17th cruise. Good luck. until the Legend and the Southern Caribbean Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 15, 2004 Author #9 Share Posted June 15, 2004 KK - I booked my own air for this trip. tonyrobin - Wow must have been a slow day at the HAL Seattle office. kruise54aol.com - trying to remain calm but with 24 days to go, I just can't wait to get onboard that ship again! Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
kruise54aol.com Posted June 15, 2004 #10 Share Posted June 15, 2004 i also booked my own airfare and will be doing what your doing now my final payment is in and now i have the countdown to di but its okay it makes me feel like the cruise is close each day happy cruising to you Link to comment Share on other sites More sharing options...
VOLEYMOM Posted June 15, 2004 #11 Share Posted June 15, 2004 I would give your TA a call. We are sailing on the Zuiderdam on 7/24 and I have already received my docs. We did book our own airfare also and I had to pay up front for my cruise as I booked a special rate in May. Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 15, 2004 Author #12 Share Posted June 15, 2004 When is your next cruise kruise54aol.com? I'm planning on paying my TA a visit on Friday if I don't hear from her beforehand. Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
kruise54aol.com Posted June 16, 2004 #13 Share Posted June 16, 2004 my next cruise is sept 19 sttendam from vancouver to vancouver can hardly wait i have been to alaska numerous times so this time i am relaxing and enjoying the ship, i can't wait and counting the days till then. Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 16, 2004 Author #14 Share Posted June 16, 2004 Sounds like it will be a great cruise. Enjoy! Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
the2ofus Posted June 16, 2004 #15 Share Posted June 16, 2004 Have always received our cruise docs at least a month before the cruise, whether or not we booked HAL air. I would definitely get in touch with the TA and ask where your tix are. *--Re-living our last cruise makes the wait for the next one bearable--* Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 16, 2004 Author #16 Share Posted June 16, 2004 I was in there after work today and still nothing. The TA I do business with on a regular basis had left for the day so I will try again on Friday. This is making me worry a bit. Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
jstducky Posted June 16, 2004 #17 Share Posted June 16, 2004 alison: i am actually on your sailing of the "z" i got my cruise docs in the mail about 1 month ago. but then again i booked directly through HAL's special accounts dept because i "won" this as a free cruise, so that could by why i got them so quickly. i have a friend on the same sailing as well, but she has yet to receive her documents either. her TA told her that they get the docs 3 weeks before sailing and they mail them out when they get them so that she should expect them to arrive about 2 weeks before sailing. hope that helps! jstducky! ----------------- ...til 9/04 - Jewel of the Seas - Canada / New England ==================================== ...til 7/04 - Zuiderdam - Western Caribbean ===================================== 7/03 - Zaandam - Alaska 4/03 - Norweigan Star - Hawaii 7/96 - Noordam - Alaska 7/96 - Golden Princess - Alaska 8/94 - Jubilee - Mexican Riviera <center> <a href="http://www.escati.com/counter98/free_time_codes.htm"> </center> Link to comment Share on other sites More sharing options...
cruzlover56 Posted June 16, 2004 #18 Share Posted June 16, 2004 Alison I know its not as much fun but,if it comes to it can't you pick them up at the Pier? Julie Zuiderdam 07/04 Maasdam 08/02 Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 16, 2004 Author #19 Share Posted June 16, 2004 ducky - I am trying to stay calm.....really I am.....REALLY!!!! Julie - call me paranoid but I would probably fly all the way down there and HAL would tell me that they have never heard of me before. Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 16, 2004 Author #20 Share Posted June 16, 2004 ducky - I'm trying to be calm, really I am.....REALLY!!! Julie - I am beginning to get a bit paranoid about the whole thing...I'd probably get down to Ft Lauderdale and HAL would tell me that they have no knowledge of my booking. Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
cruzlover56 Posted June 16, 2004 #21 Share Posted June 16, 2004 Alison That would be vacation hell! I don't have mine yet for either week 0710 or 0717. I at least know they had arrived at my TA's cruise agent, but because I did a last minute upgrade they had to be redone. I must have been haunting my TA a bit too much cause she said she would call Me when they came in. Probably next week. Julie Zuiderdam 07/04 Maasdam 08/02 Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 16, 2004 Author #22 Share Posted June 16, 2004 Maybe that's my reason for a delay too...I upgraded to a BB from an inside. But how much time does it take to type in a new cabin number??? Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
cruzlover56 Posted June 16, 2004 #23 Share Posted June 16, 2004 Alison I think because HAL is still in the paper world they have to resend the whole thing. Julie Zuiderdam 07/04 Maasdam 08/02 Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 16, 2004 Author #24 Share Posted June 16, 2004 Yeah that's kind of the impression my TA has too. Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
spcl4cs_gal Posted June 18, 2004 Author #25 Share Posted June 18, 2004 No need to worry any longer....my docs arrived today!! Alison MS Zuiderdam 03/04 Eastern Caribbean 07/04 Western Caribbean 03/05 Eastern Caribbean MS Zuiderdam 2005 March Break Zuiderdam Cruise Link to comment Share on other sites More sharing options...
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