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mscdivina2016

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  • Location
    melbourne Florida
  • Interests
    Fun
  • Favorite Cruise Line(s)
    One I happen to be on at the time :)
  • Favorite Cruise Destination Or Port of Call
    anyone I am on at the time

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  1. What rental car location are you referring to? I am a local and only enterprise has a location just on the other side of the bridge. When you board the shuttle they may ask your booking name so they are prepared for your rental.
  2. They should have by now especially since it encompasses Xmas. If you want to know, go to the port website and see the schedule
  3. Some of these happened on a few cruises. The extra days were all one cruise done twice. The Splendida in the middle east sailing April 2023 Was originally a 13 night then they added 3 extra nights. I had to pay for an airfare change. A month later they added two more days costing me more money. But I was in yacht club and my cruise fare stayed the same. Cabin changes happened often. Besides have the embarkation country change, I also had the disembarkation county change as well. This was 14 night sailing in the deep southern Caribbean during covid. Luckily I had refundable air. I was thankful for a TA as they ended up getting me a deluxe YC cabins instead of the YC inside I originally had.
  4. They changed the embarkation port to another country. They changed the date of the cruise The added extra days to a cruise after I had airfare. Then they added 2 more days. The downgraded my cabin from the Yacht club to a regular cabin with no reduction in fare or access to yacht club. The always seem to change your room that you pick. New charges appear even after you paid in full. It seems if you call them your booking gets repriced. Just us a TA and you will be fine. A TA costs you nothing and they can deal with the issues if they occur.
  5. Yes I recommend it but only in the Yacht club. But......make sure you use a travel agent!!!!!! If something goes wrong let a TA handle it. MSC has the worst customer service in the industry it seems. Great product but I have had so many things go wrong.
  6. Did you bid max on everything? If not, 1 in a million might be too low odds.
  7. You are correct about the notifications, but all those that got notifications were given options before I was booked on this sailing. The sailing originally was a 3 night and a 4 night sailing. Those that booked either were given the option to stay on for the week at no additional charge or to cancel, so it became a 7 night cruise. I was booked on another sailing and when I called to upgrade my cabin from YCIS to YCDS and the rep told me about a great deal on this sailing and I took it, 3 weeks prior to sailing i think. The rep booked me a YCGS for the same cost I already paid. Less than two weeks before sailing I printed my docs and discovered I was downgraded. No access to YC! I wanted to go back onto the original sailing I booked now and was told since its less than 14 days I could not cancel or change ships,I would loose it all. Thats when I lost it. The cruise contract has a "change for operational reason" which they used one sided. It also calls for a full charter to let me cancel, pick another sailing with a cabin upgrade. THey claimed it was not a full charter as I was allowed to sail on it. There was a bunch of other legal stuff.
  8. No I was not offered a refund or the option to cancel. I had to get an attorney who just a couple days before sailing arranged for a full refund.
  9. Here's a list of things that personally happened to me. Cruise changed ships Embarkation port changed to another country Date of cruise changed Found out 2 extra days added to a sailing costing me an airline fee Another 3 days added to same cruise costing me a fee again Price changes for no reason. Rooms taken away that were originally booked on more than one occasion. Great product, just lousy CS
  10. You keep saying that MSC was not at fault. I am that poster, can you please explain? Or are you just trying to get your post count up. What instructions were there? Were you booked on that sailing and given a letter or email that we know nothing about . Here's my proof
  11. Book into the Yacht club and you will not be subject to the roudyness of the rest of the ship on a short cruise. Just make sure you use a TA. The customer service is crap and if you have an issue, let a TA handle it. It costs you nothing and you avoid any of the multiple screw ups they have done to many people. Great product, just the treating the passengers like cargo is the issue.
  12. How do you figure MSC taking my money for a YCGS and downgrading me to a regular balcony with no reduction in fare, not their fault a couple of weeks before sailing? Not allowing me to cancel without penalty? Not allowing me access to yacht club? I ending up having to get a lawyer at my expense? I am also interested in who the "many" are? They failed to follow the T&C for a full ship charter. They failed to follow CLIA. How could any of the above be attributed to me and not MSC? All I did was book a year and a half out, paid in full at time of booking, and was expecting to have a great cruise. The reason this went this way was they didn't want to have to give me a 1 category upgrade according to the T&C on another sailing of my choice because it would have been the owners suite.
  13. Yes transfer it. It costs you nothing and saves grief if anything happens. We cannot recommend TAs here. But if someone did recommended one, you have something to go on.
  14. Doubtful as bidding is not implemented especially for YC.
  15. Absolutely not. I already posted about just that a couple of months ago in YC. Someone was playing in YC. It is a prohibited item.
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