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About mscdivina2016

  • Rank
    Cool Cruiser

About Me

  • Location
    melbourne Florida
  • Interests
  • Favorite Cruise Line(s)
    One I happen to be on at the time :)
  • Favorite Cruise Destination Or Port of Call
    anyone I am on at the time

Recent Profile Visitors

192 profile views
  1. SInce the error is on their part, should they not honor it? Next question is when I put the deposit down I also purchased the insurance. (pre existing condition) so now I am at risk for a $600 difference. I did call the insurance company and they will not allow me to increase it since 6 months have gone by. Steve
  2. I booked on the Phone with the US office and deposited with a US credit card and the price was quoted in US dollars. I did isolate the error. Since the total cruise is a B2B (booked as 1 with 1 booking number) and the ultimate beverage package was involved they did not add the beverage service charge for the second cruise despite it being a distinctive voyage and coming with 5 perks. When I got back to the states I used points to get a Balcony and I received an amenity email that showed the beverage package x4 (2 for me and 2 for my wife). There was no pricing on the email. STeve
  3. MyNcl page was showing a figure that would pay off my cruise. When I had it paid off it the charge on my card was substantially higher, over 10% on a 30 night cruise. A call to NCL told me that it does not matter what it states there and if I don't like it, I can cancel for a full refund as I am not in penalty phase yet. I actually won't be in penalty for almost a year from now. Apparently there was an error on their part. I booked the cruise while I was in China and did not have email since I was in China and Google is blocked,and the price I was quoted was what was showing on MyNcl. They recorded the call and I believe they listened to it because when I asked about the price I was told, they told me it did not matter what she said. She could have promised pink elephants and the phone call is not binding. I never told them it was a woman as well as a few other things she said to me which leads me to believe it was listened to. They told me to they sent an email that would have shown the correct pricing but we assume it went into my spam folder and since I was in Asia for 60 days it would have been automatically deleted after 30 days so I do not have that alleged email that may or may not have a different price. Has this happened to anyone else and what did you do or what was the outcome? Steve
  4. Yes. Did that about five years ago.but make sure they are under your booking number and you have a knowledgeable rep redeeming your points. Steve Sent from my Pixel 2 using Forums mobile app
  5. Make sure you get 1 booking numberSteve Sent from my Pixel 2 using Forums mobile app
  6. Hi, I actually am still on a cruise for another 12 day's. The 26 night is sold as two cruises but I booked it as one. I book 3 earlier this year as one 40 night cruise. I have 2 booked actually for next year. Buenos Aires ending in Miami and next fall.... Greek isle's ending in Miami. Steve Sent from my Pixel 2 using Forums mobile app
  7. When you booked and used points you got a redemption email.When you cancel you should have gotten a redeposit email. Unless you are in penalty phase Steve Sent from my Pixel 2 using Forums mobile app
  8. Original date so watch expiration datesSteve Sent from my Pixel 2 using Forums mobile app
  9. Supposed to be non refundable but it seems to work out in the end.Steve Sent from my Pixel 2 using Forums mobile app
  10. They go back to your account Sent from my Pixel 2 using Forums mobile app
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