MyNcl page was showing a figure that would pay off my cruise. When I had it paid off it the charge on my card was substantially higher, over 10% on a 30 night cruise.
A call to NCL told me that it does not matter what it states there and if I don't like it, I can cancel for a full refund as I am not in penalty phase yet. I actually won't be in penalty for almost a year from now.
Apparently there was an error on their part. I booked the cruise while I was in China and did not have email since I was in China and Google is blocked,and the price I was quoted was what was showing on MyNcl.
They recorded the call and I believe they listened to it because when I asked about the price I was told, they told me it did not matter what she said. She could have promised pink elephants and the phone call is not binding. I never told them it was a woman as well as a few other things she said to me which leads me to believe it was listened to.
They told me to they sent an email that would have shown the correct pricing but we assume it went into my spam folder and since I was in Asia for 60 days it would have been automatically deleted after 30 days so I do not have that alleged email that may or may not have a different price.
Has this happened to anyone else and what did you do or what was the outcome?