Paula_MacFan
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Kansas USA
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travel
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Princess
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Crown Princess out of San Francisco April 20
Paula_MacFan replied to jacketwatch's topic in Princess Cruises
I understood that from your initial post, but was responding to this comment: At that point I wouldn't waste time with someone you clearly thought/knew was misinformed, and would consult the source (Princess website). Bottom line you ate in the MDR and appear to have enjoyed the rest of your cruise. It's good you shared your experience here as a cautionary tale about Princess reps, although I (like @memoak) have never heard a CVP use the title 'Tripadvisor'. -
Crown Princess out of San Francisco April 20
Paula_MacFan replied to jacketwatch's topic in Princess Cruises
Someone else posted this helpful PDF recently here on CC. It's a great overview of all the dining options on each ship, with pricing where applicable. Princess Dining Option.pdf -
Crown Princess out of San Francisco April 20
Paula_MacFan replied to jacketwatch's topic in Princess Cruises
I understand your frustration with being given incorrect information by a rep; however, Princess dining is explained on their website. Included dining: https://www.princess.com/en-us/ships-and-experience/onboard-experience/food-and-dining/whats-included Other tabs on that same page describe specialty dining and other options. The website has detailed deck plans if there is any confusion over what venues are available on each ship. I get that people like to talk to a real person, but at the same time there is a large amount of easily accessible information on the Princess website that might be a good starting point before calling someone on the phone. -
We were on Regal in January and they had the Nolan Ryan beef. We ate at the CG one night and it was very good. We had the surf and turf, so filets with the upcharge for lobster. We enjoyed it a lot and the couple at the table next to us remarked on our meals and said they looked so good they were making another reservation to come back later in the week and have what we were having 🙂 Having said that we are getting ready to cruise to Alaska in 3 weeks on Sapphire and haven't made any specialty dining reservations. We usually do CG and Sabatini's (in this case would be Sterling Steakhouse on Sapphire) but decided with the busy port days and higher prices for specialty dining, we're skipping it this time. Honestly for the pricing I think the Ultimate Balcony Dining is the way to go now as you get more for your money vs specialty dining.
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It let me select a cabana mini suite and then wanted a total of $570 -- $400 non-refundable deposit that would convert to OBC onboard, and $170 taxes/port fees. By the time I came back here and posted the screen shot above, and then went back to the Princess screen, it suddenly said no rooms were available. Either they figured it out or everyone here on CC is frantically booking free rooms 🙂
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Judging from these comments I took it to mean 'all ships/all season': ".....and something all guests sailing this summer with Princess Cruises to Alaska is guaranteed to see. See the Northern Lights on Every Princess Cruise to Alaska in 2024." We are also on the Sapphire in 3 weeks 🙂 Maybe you can report back after next week and let us know!
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Final Payment for Transatlantic Situation
Paula_MacFan replied to runner2013's topic in Princess Cruises
Princess EZPay Installment Plan https://www.princess.com/en-us/plan/ezpay-cruise-payment-plan I've never used it but have seen it discussed here on CC. I just Googled 'Princess cruise Installment plan' and it was the first result. -
20% discount Princess promo on excursions a bogus offer?
Paula_MacFan replied to YWW's topic in Princess Cruises
Same here! We leave in 4 weeks and have had our excursions booked for months. All of them have gone WAY up in price, and the 'sale' prices reflected now at '20% off' are still much higher than we paid originally. -
VERY poor customer service on the phone by Princess
Paula_MacFan replied to ddled's topic in Princess Cruises
Your comments gave me pause so I just logged into my Personalizer and I am able to book my own transfers online just like always under the Flights & Transfers tab. I clipped the screen shot because I don't want our names on here, but everything looks just like it has in the past. Did you book direct? I know if you book with a TA then they have to book the transfers. -
Will you earn United PQP's when booking through Princess EZ Air?
Paula_MacFan replied to ualstar's topic in Princess Cruises
Follow up comment -- we were able to use the United app functionality to order meals, track bags, etc just like normal. We have United flights booked thru EZ Air for our trip home from our upcoming Alaska cruise and it shows up in our United account like normal.