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Call 1-800- jen wright by email got quick results

Ha! I had the time of my life last couple of days! Was looking for you on my OMG thread! ——— jen wright responded immediately re: cancellation fees- waived- now in writing FCD & FCC back in my account credit card refund- 2 weeks ? no cruise on Star —- Really could not accept free inside cabin- good deal for those who can The upgrades I was offered were too much for an unplanned cruise No dirty banana, no Alfredo’s & no gross ice cream desserts ——— I am truly sorry to those who are having problems with this. When we are on a Princess ship we love it. There has been way too much hassle in past year re: phone, customer service, annoying promos, errors in payments, refunds etc. to continue dealing with Princess. I am going on the Sun at the end of 2024 and taking a rest after that.

Jen responded immediately. cancellation fee waived in writing!

Always look on the bright side of life! Spam A Lot Great attitude!

Thanks again for sharing that it was possible to get this kind of offer.

Hoping to not go there- I told you so. Please, be kind. This has been handled very poorly by Princess. All who booked were well aware there was a Risk. Above posters on here and in my original OMG thread have received $0 comp offers and they enjoyed their win fall.

My FCD & FCC are in my account. I was told the fee will be waived. After this I got a cancellation fee charge email for $540. No credit card refunds which will take time. I have emailed. No response to get the cancellation fee waive clarified in writing.

Thank you for sharing. When I posted OMG thread posing my question about comp offers, I had no idea that 300 others were seeing the same on their site. I have had casino discounts done completely through online just as I booked this Star offer. Each of us has to decide what we consider fair for our own situation. Don’t let others tell you what you should think. Hopefully, it will work out well for everyone.

I wouldn’t call it “ bait”, however the “switch” from mini suite I had confirmed with a non refundable deposit, did happen within minutes of the email saying it was an offer made in error. Princess did not deliberately scam us. The threat of Monday cancellation fee- decision etc set me off. The upgrade offer to keep the mini was over $3500 without perks. I do not consider that fair nor wondering if I will get my $769.50 back is unclear.

I have sent emails. I attached my email cancellation charges etc and pointed out the Chaos they have created in our lives. i referred Mr.P & MrS to cruise critic and roll call. I know Mr.P reads Princess Passengers threads on Facebook. I do not post there, only read it.

It really comes down to Good Will. Princess has offered atleast a small amount of FCC when they’ve accepted my money and can’t deliver what I paid for, in the past. Not the case here. I initially reacted to the email as a threat. Monday is the deadline to cancel outright and get my $ back. I called. I cancelled. I was told the cancellation fee of $540 will be waived. I received a cancellation notice charging me $540, after my call. The booking is gone from my Personalizer. I am not surprised by Princesses handling of the mess after seeing how the Sun passengers were treated. I have one fully paid cruise with them and a deposit on another. They are no longer the type of business I choose to spend my money on, after this next cruise. On my original thread, others mentioned they have had this offer and it was honoured and they took advantage of it. So, the “too good to be true” really was true. I suspect some who book will have their offer intact. Happy for you. Please accept my apology for sharing the info.

MD 10601- paid $769 CAD for offer for two upgrade is another $3500 CAD per cabin approx. $200 US OBC pp no extras i cancelled said cancellation fee will be waived.

This is happening too frequently with Princess cruises. The email does say there is a cancellation fee. Some say they will have it waived. Yes, it was too good to be true, but some cc members are getting casino comps frequently. No where on my booking receipt, travel summary did it mention casino. I am truly sorry for sharing the offer info.

When I book d my minisuite it had MD etc. sorry can’t help you .

Cruise With Amber website may help . Google it Sun Princess cabins.